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Remote Insurance Call Center Jobs in Phoenix, AZ

IQVIA

Work from Home

Chandler, AZ · Remote

$18/hr

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get

IQVIA

Work from Home

Gilbert, AZ · Remote

$18/hr

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get

Nexera

Entry Level Remote Insurance Sales

Phoenix, AZ · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll help families find the right financial protection for their needs -- by phone and Zoom, from wherever

Tipton Agency

Remote Insurance Broker

Phoenix, AZ · Remote

$60K - $200K/yr

Company Overview The Tipton Agency (TA) stands out as a premier provider of life insurance and retirement solutions. Working alongside a national brokerage, TA eliminates barriers and offers

Medix

Licensed Insurance Agent (Remote)

Scottsdale, AZ · Remote

$20/hr

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients. Job Summary Our client is seeking a Licensed Insurance Agent to

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Phoenix, AZ

Remote Insurance Call Center information

See Phoenix, AZ salary details

$10

$17

$24

How much do remote insurance call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote insurance call center in Phoenix, AZ is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.85 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Phoenix, AZ?

The most popular types of Insurance Call Center jobs in Phoenix, AZ are:

What are popular job titles related to Remote Insurance Call Center jobs in Phoenix, AZ?

For Remote Insurance Call Center jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Phoenix, AZ look for?

The top searched job categories for Remote Insurance Call Center jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Insurance Call Center jobs?

Cities near Phoenix, AZ with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,556 per year, or $17.1 per hour.

Call Center Sales Representative

Cogir Senior Living

Scottsdale, AZ • Remote

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!


WHAT WE OFFER

  • Competitive hourly wage plus commission on booked tours
  • Early access to paycheck.
  • Health, Dental, Vision, and Life Insurance.
  • Paid Vacation, Holidays, and Sick Leave.
  • 401K with company match.
  • Free meals at work.
  • Employee Assistance Program.
  • Generous Employee Referral Program and more.


POSITION SUMMARY

As a Call Center Sales Representative, you will be the primary point of contact for potential residents and their families outside of business hours. Your primary responsibility will be to respond to inquiries, assist with booking tours at our communities, and provide essential information to help families make informed decisions.


KEY RESPONSIBILITIES

  •  Answer incoming calls and respond to inquiries regarding our senior living communities in a compassionate and professional manner.
  •  Schedule and confirm tours for prospective residents and their families to ensure a seamless experience.
  •  Provide detailed information about our services, amenities, and available accommodations.
  •  Follow up on inquiries and leads to encourage tours and build relationships with potential clients.
  •  Document customer interactions and maintain accurate records in our CRM system.
  •  Collaborate with the sales team to ensure seamless communication and a smooth handoff of leads during business hours.
  •  Assist in resolving any concerns or questions potential residents may have.
  •  Maintain a positive and empathetic demeanor that represents our values and mission.

Requirements

CANDIDATE QUALIFICATIONS

Education:

  • A high school diploma or equivalent.
  • Additional education in sales, marketing, or healthcare is a plus.

Experience, Competencies, and Skills:

  • Must have previous experience in sales or customer service in Senior Living.
  • Strong verbal communication skills and a warm, friendly phone presence.
  • Ability to work independently and manage time effectively.
  • Flexibility to work evenings, weekends, or holidays as needed.
  • Proficient in basic computer applications and data entry.
  • Ability to multitask and manage time effectively.
  • Willingness to work flexible hours, including evenings and weekends.Must be able to sit for extended periods and use a headset and computer throughout the shift

WORK SETTING

  • This is a fully remote position. Employees must have access to a dedicated, quiet, and professional workspace with reliable high-speed internet to support consistent call quality and system performance.
  • All work hours are based on Pacific Standard Time (PST).
  • Employees must reside within the United States in a state where Cogir is registered to do business - WA, OR, CA, CO, UT, NV, AZ, NC, GA, MD, or VA.
  • Employees are expected to follow Cogir's virtual workplace standards and maintain a professional presence throughout all interactions.

Apply