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Remote Insurance Call Center Jobs in Irving, TX (NOW HIRING)

RemX

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$25/Hr. Remote Call Center Supervisor (Experience Required) TEXAS

Dallas, TX · Remote

$25/hr

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between ...

New

ASCENSUS

Call Center Representative (Temporary)

Dallas, TX · Remote

$19/hr

These positions are 100% fully remote**** The first 4-6 weeks consist of training from 10:00 am to ... Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ...

ASCENSUS

Bilingual Call Center Representative

Dallas, TX · Remote

$19/hr

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ...

ValorVIP

Call Center Agent

Dallas, TX · On-site +1

$14.75 - $19.50/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Irving, TX

Remote Insurance Call Center information

See Irving, TX salary details

$10

$16

$24

How much do remote insurance call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote insurance call center in Irving, TX is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.22 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Irving, TX?

The most popular types of Insurance Call Center jobs in Irving, TX are:

What are popular job titles related to Remote Insurance Call Center jobs in Irving, TX?

For Remote Insurance Call Center jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Irving, TX look for?

The top searched job categories for Remote Insurance Call Center jobs in Irving, TX are:

What cities near Irving, TX are hiring for Remote Insurance Call Center jobs?

Cities near Irving, TX with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Irving, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,386 per year, or $16.5 per hour.

$25/Hr. Remote Call Center Supervisor (Experience Required) TEXAS

RemX

Dallas, TX • Remote

$25/hr

Full-time

Medical, Dental, Vision

Posted yesterday

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Job description

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between internal stakeholders and external partners.

Interested? Apply now and take the next step in your career!
Position: Remote Remote Call Center Supervisor

  • Start Date: September 2026
  • Equipment Provided and Shipped directly to your home
  • Paid Training Included
  • Weekly pay/Full time hours
  • Benefits offered DAY ONE
  • Schedule: Must be able to work any 8‐hour shift assigned to you Monday–Friday between 8 AM–9PM EST.

***Must be located in a one of the following approved US states- OHIO, ARKANSAS, FLORIDA, NEVADA , KANSAS, WEST VIRGINIA,TENNESSEE, GEORGIA, MISSOURI, LOUISIANA, OKLAHOMA, MISSISSIPPI, ALABAMA and TEXAS***

Key Responsibilities

  • Lead, coach, and support remote call center agents to ensure high‐quality service delivery.
  • Act as the liaison between clients, leadership teams, and call center staff.
  • Monitor daily call flow, performance metrics, and service levels.
  • Conduct virtual team meetings, training sessions, and performance reviews.
  • Resolve escalated issues and ensure timely follow‐up with customers and partners.
  • Maintain accurate documentation, reporting, and communication logs.
  • Collaborate with leadership to improve processes, workflows, and customer satisfaction.

Requirements: MUST HAVE 1 year or more of RECENT call center Leadership experience

(NO EXCEPTIONS)

  • Recent experience in leadership with awesome communication, and conflict‐resolution skills.
  • Ability to work any shift within 8 AM–9 PM EST/CST, Monday–Friday.
  • Tech‐savvy and comfortable navigating multiple systems.
  • Reliable high‐speed internet and quiet workspace. (NO MOBILE HOTSPOTS ALLOWED)
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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