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Remote Insurance Call Center Jobs in Holyoke, MA

Elara Caring

Medical Insurance Specialist Homecare

Enfield, CT · Remote

$17.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ID# JR-137182 Medical Insurance Specialist - Homecare experience preferred Remote- living in CT, MA ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

Elara Caring

Medical Insurance Specialist Homecare

Enfield, CT · Remote

$17.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ID# JR-137182 Medical Insurance Specialist - Homecare experience preferred Remote- living in CT, MA ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

Talkiatry

Remote Therapist - Massachusetts

Springfield, MA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Atlas Copco

Industrial Service Sales Engineer

Springfield, MA · On-site +1

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage, call on, and sell service products including service plans, fixed pricing repairs ... Health insurance/ Dental insurance/ Vision insurance * Competitive Paid time off * Life ...

ABB

Group Account Manager

Bloomfield, CT · Remote

$163K - $261K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Holyoke, MA

Remote Insurance Call Center information

See Holyoke, MA salary details

$10

$17

$24

How much do remote insurance call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote insurance call center in Holyoke, MA is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.75 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Holyoke, MA?

For Remote Insurance Call Center jobs in Holyoke, MA, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Holyoke, MA look for?

The top searched job categories for Remote Insurance Call Center jobs in Holyoke, MA are:

What cities near Holyoke, MA are hiring for Remote Insurance Call Center jobs?

Cities near Holyoke, MA with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you

Sr. Salesforce Service Lightning Developer -Remote

NAVA Software Solutions

Bloomfield, CT • On-site, Remote

$55.50 - $73.50/hr

Full-time

Re-posted 17 days ago

Job description

NAVA Software solutions is looking for a Sr. Salesforce Service Lightning Developer
Details:
Sr. Salesforce Service Lightning Developer
Location: Remote project
Duration: 6-12 months
Skills and Experience You Will Need:
  • Expertise in Salesforce Service Cloud solution implementation for Call Center.
  • In depth knowledge of Salesforce Lightning Web Component(LWC) development. Exposure to HTML Templates Salesforce Lightning Design System, Style Sheets.
  • Expert in using virtual DOM capability to render components smartly and efficiently.
  • Expertise in Style Components Using Lightning Design System Styling Hooks.
  • Hands on experience in migrating Salesforce Classic code into LWC Code.
  • Previous experience with Salesforce inbound and outbound integration using MuleSoft REST APIs.
  • Hands on knowledge to Visual Studio Code with Salesforce extensions, GitHub, SFDX CLI and SOQL.
  • Good understanding of Salesforce in built features and follow best practices to avoid hitting any Salesforce enforced governance limits.
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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