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Remote Insurance Call Center Jobs in Edmonton, AB

Aspire IT Systems LLC

Be Seen First

Account Associate - Remote - Canada

Edmonton, AB · Remote

CA$50K - CA$65K/yr (+ commission)

... networking, data center, cloud, and network security; or (2) AV, broadcast, media, corporate ... Medical insurance. * Competitive paid vacations. Company Description: www.aspireitsystems.io ...

GFT.

RAM Engineer

Edmonton, AB · On-site +1

CA$97K - CA$144K/yr

Hybrid (in-person and remote) work environment. * Comprehensive benefits package including wellness ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

GFT.

Senior RAM Engineer

Edmonton, AB · On-site +1

CA$108K - CA$163K/yr

Hybrid (in-person and remote) work environment. * Comprehensive benefits package including wellness ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

GFT.

Senior Systems Safety Engineer

Edmonton, AB · On-site +1

CA$108K - CA$163K/yr

Hybrid (in-person and remote) work environment. * Comprehensive benefits package including wellness ... We call this the Infrastructure of Life. We measure our success by the strength of our ...

Miratech

Delivery Director

Edmonton, AB · On-site +1

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services ... insurance, and a relocation program. * Work From Anywhere Culture : make the most of the ...

All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Edmonton, AB

Remote Insurance Call Center information

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Edmonton, AB?

For Remote Insurance Call Center jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Edmonton, AB look for?

The top searched job categories for Remote Insurance Call Center jobs in Edmonton, AB are:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Sales Executive - Outbound Focus

Edmonton, AB • Remote

SP Data Digital
Business Management Consulting • 1 - 5K employees
Learn more about SP Data Digitalexternal

CA$17.05/hr

Full-time

Medical, Dental, Vision

Re-posted 26 days ago

Job description

We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.  If you have an inquiry about your application please feel free to email us at recruiting@spdatallc.com.

What WE offer YOU. 

  • Base wage $17.05 per hour in most Canadian provinces ($17.85 per hour in BC)
  • Commission: Uncapped bonus earning potential 
  • Full Time Hours - Monday-Friday 3:30 pm to 11:00 pm EST (please be mindful of your time zone)
    • Note: Possibility of some Saturday shifts
  • Fully Remote - Work from home from most provinces in Canada; we supply the necessary equipment 
  • Great Benefits: Health, Dental, and vision coverage - We’ve got you covered!
  • Growth Potential: We encourage our agents to pursue growth and seek higher-level positions.
  • Fully PAID training: Online training via Zoom in an engaging environment, with great support available.

Your typical day at work: 

As an Outbound Sales Associate, you will ensure customers receive the best value for all their products and services. Your responsibilities will include:

  • Make outbound calls, primarily to new or past customers.
  • Upsell and offer additional products and services that meet the customers’ needs. 
  • Stay informed about the latest packages available for Internet, mobile services, programming, and TV.
  • Understand the customer’s situation and recognize their needs.
  • Build rapport quickly while effectively overcoming objections. 
  • Maintain a high level of confidentiality 
  • Consistently meet or exceed various KPI targets.

You will be a great fit for this position if you have:

  • Experience working in a call center, specifically in a role focused on outbound sales.
  • A minimum of 6 months of sales experience 
  • The ability to quickly build rapport and overcome objections 
  • A strong desire to earn a higher income in a bonus-driven sales environment.
  • Strong computer skills, with the ability to multitask using a wide range of software applications and programs 
  • The ability to connect your computer directly to your modem using an Ethernet cable while working.

SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. 
We use artificial intelligence or automated tools to process Personal Data or make decisions, some of Our clients may choose to use third-party tools as part of their own decision-making processes. These tools may involve automated processing of Your Personal Data, such as for screening or scoring job applications.

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