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Remote Insurance Call Center Jobs in Columbia, SC

Remote Customer Service Representative

SC ยท On-site +1

$14.75 - $20/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Health Insurance Agent

Columbia, SC ยท Remote

$18 - $20/hr

This job is fully remote. Your Path With Us Step 1: Start of Employment (Transfer Agent Role) Start ... Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call ...

TELEPHONE SALES REP - REMOTE

Lexington, SC ยท On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

TELEPHONE SALES REP - REMOTE

Columbia, SC ยท On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

Showing results 21-40

Remote Insurance Call Center information

See Columbia, SC salary details

$9

$15

$23

How much do remote insurance call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote insurance call center in Columbia, SC is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Columbia, SC? The most popular types of Insurance Call Center jobs in Columbia, SC are:
What job categories do people searching Remote Insurance Call Center jobs in Columbia, SC look for? The top searched job categories for Remote Insurance Call Center jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Remote Insurance Call Center jobs? Cities near Columbia, SC with the most Remote Insurance Call Center job openings:
Infographic showing various Remote Insurance Call Center job openings in Columbia, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,129 per year, or $15.9 per hour.

South Carolina Remote Customer Service Representative

notifyMD

Lexington, SC โ€ข Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service PositionAbout the RoleAre you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team. This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart. At this time, we are only hiring Full Time remote residents in South Carolina. Key ResponsibilitiesYou will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores. Technical Requirements To succeed in this role, your home office must meet the following technical specifications:You must provide your own equipment that meets the specifications during your new hire period.Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment. Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems. A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements. A professional grade wired headset with microphone. A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems. You must be able to type at least 30 WPM Schedule and Availability 10 hour shifts (4 days on, 3 days off)Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required. Benefits and CompensationWe value our team members and offer a comprehensive benefits package to support your health and future:$16 per hourMedical, Dental and Vision Insurance401k retirement plan with company matching ESOP (Employee Stock Ownership Plan)Paid time off Benefits  Are you the right fit? If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!  notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Posted by ApplicantPro