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Remote Insurance Call Center Jobs in New York (NOW HIRING)

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

... and life insurance, short and long term disability, PTO, paid holidays and flexible spending ... Consistent availability is critical to call center operations. * Remote employees must adhere to ...

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

... and life insurance, short and long term disability, PTO, paid holidays and flexible spending ... Consistent availability is critical to call center operations. * Remote employees must adhere to ...

Nexera

Entry Level Remote Insurance Sales

Newark, NJ · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Nexera

Entry Level Remote Insurance Sales

Manhattan, NY · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

MMC Group LP

Be Seen First

Remote Call Center -NJ residents only BYOD

Jersey City, NJ · Remote

$18/hr

Use your device WFH Opportunity - New Jersey Residents Pay: * $18/hour, Customer Service Representative II - Health Insurance Marketplace 100% Remote - New Jersey Residents Only | $18-$19/hr We're ...

AMBA

Inside Sales Insurance Specialist

Edison, NJ · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Edison, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

New York, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

New York, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Edison, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

New York, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

MMC Group LP

Be Seen First

REMOTE Call Center Representatives- Need ASAP! $18-$19/hr NJ ONLY!!!!

Newark, NJ · Remote

$18 - $19/hr

Remote Call Center Representatives - Need ASAP! Pay Rate: $18.00 - monolingual/ $19.00-Bilingual ... Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits ...

AMBA

Professional Liability Insurance Agent

Edison, NJ · Remote

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Edison, NJ · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

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Showing results 21-40

All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in New York

Remote Insurance Call Center information

See New York salary details

$10

$19

$29

How much do remote insurance call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote insurance call center in New York is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.82 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in New York?

The most popular types of Insurance Call Center jobs in New York are:

What are popular job titles related to Remote Insurance Call Center jobs in New York?

For Remote Insurance Call Center jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in New York look for?

The top searched job categories for Remote Insurance Call Center jobs in New York are:

What cities in New York are hiring for Remote Insurance Call Center jobs?

Cities in New York with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,970 per year, or $19.2 per hour.

Call Center Associate I (Bilingual English/Spanish)

Urban Health Plan

Bronx, NY • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Urban Health Plan rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary:
The Call Center Associate I will join our Bronx-Based call center team in order to support the operations of our various health centers. The incumbent must have the drive and ambition to work effectively in a fast paced and service-driven team. We are seeking customer service professionals with a passion for community based health care. Although remote, position requires some monthly onsite needs including training and meetings that are held in the Bronx- with this in mind, applicants must reside locally to the New York City market.
 
While company equipment will be furnished- incumbents must possess a desk space and area from home that is suitable for work without distractions and a desk that is able to securely fit dual monitor screens/computer/other hardware.

Minimum Qualifications:
  • High School Diploma or GED required.
  • This position is entry level, training provided. 
  • Bilingual Spanish/English required.
  • Exceptional customer service skills.
  • Computer proficiency is a must. 
  • Self-motivation and commitment to EXCELLENCE. 

Key Duties:
  • Answers high volume telephone calls, schedules medical appointments, and relays messages according to the organization communication standards.
  • Responds to and resolves patient requests/concerns.
  • Refers clinical questions to medical providers.
  • Ensures confidentiality at all times in compliance with HIPAA and PHI guidelines.
  • Update existing patient demographic information.
  • Confirms insurance when necessary.
  • Completes rescheduling, canceling, and/or verifying patient's appointments as needed.
  • Exhibits "WE CARE" performance standards in accordance with Urban Health Plan's Operating Credo.

Starting Compensation: Minimum $18.00 Maximum $18.00/hour ($37,440/annum).
 
Work Environment Type, Location, and Schedule:
Remote, Bronx, NY, The schedules for this position is: Monday to Friday 10:00 am- 7:00 pm with rotating Saturday shifts 8:00 am- 5:00 pm 

As a full time associate at Urban Health Plan, you'll enjoy: 
  • Fully funded Health Insurance for you/ 73.5% funded Health Insurance for your family 
  • Dental, Vision, and Prescription Insurance
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Program
  • Employee Assistant Program
  • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
  • Fitness Discounts and Perks through our medical plan.
  • $50,000 term life Insurance

About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. 
 
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
 
 
 

Education:High School Diploma or GEDEmployment Type: FULL_TIME

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