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Job Description:Remote position with 6 weeks of on-site training, then moves to an evening remote role. Candidates must live within commuting distance to the UPS facility.Why You'll Love This RoleBuild your career in international trade and customs compliance with a global logistics leader. After completing 6 weeks of onsite, instructor-led training, you'll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. This position is perfect for someone who is detail-oriented, enjoys problem-solving, and wants to grow in an essential industry.
About the RoleAs a Customs Brokerage Representative II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You'll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly.
What You'll Do- Prepare and process customs entries accurately and on time
- Review and audit commercial documents; identify and resolve discrepancies
- Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment
- Communicate documentation needs with customers and foreign origins
- Coordinate freight forwarding and delivery with domestic and international carriers
- Submit customs entries via GBS-CM in a timely manner
- Scan and upload documentation into internal imaging systems
- Prepare reports, presentations, and database-driven analyses
- Maintain strong relationships with clients through proactive, clear communication
- Support weekend or holiday work on a rotational basis, as needed
What We're Looking For- High school diploma, GED, or international equivalent
- Basic understanding of U.S. customs operations, regulations, and government agencies
- Familiarity with HTS codes or tariff classification (preferred but not required)
- Strong computer skills and comfort with data entry
- Excellent verbal and written communication skills
- Ability to troubleshoot and resolve documentation issues
Training & Commitment RequirementsTo ensure success and proficiency:- 6 weeks onsite training (required)
- 6-month lock-in period after hire to complete all training
- 1-year product lock-in to maintain continuity and skill proficiency
After training is complete, this is a fully remote position.
Schedule- Full-time
- Must be available for potential weekend or holiday coverage based on rotation and business needs
Commitment Requirement: Candidate must agree to a 6-month lock-in period from the date of hire to complete all required training, followed by a 1-year product lock-in to ensure continuity and proficiency in role-specific deliverables.
Employee Type:Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
