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Remote Inmate Call Monitoring Jobs in Syracuse, NY

CINQCARE

Registered Nurse

Syracuse, NY · Remote

$73K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... call home. This program is offered to eligible health plan patients with the primary goal of ... Deploys Remote Patient Monitoring and Patient Self Reporting for High-Risk Chronic Conditions.

All JobsInmate Call Monitoring JobsRemote Inmate Call Monitoring JobsRemote Inmate Call Monitoring Jobs in Syracuse, NY

Remote Inmate Call Monitoring information

See Syracuse, NY salary details

$8

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote inmate call monitoring in Syracuse, NY is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.12 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are popular job titles related to Remote Inmate Call Monitoring jobs in Syracuse, NY?

For Remote Inmate Call Monitoring jobs in Syracuse, NY, the most frequently searched job titles are:

What job categories do people searching Remote Inmate Call Monitoring jobs in Syracuse, NY look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Syracuse, NY are:

What cities near Syracuse, NY are hiring for Remote Inmate Call Monitoring jobs?

Cities near Syracuse, NY with the most Remote Inmate Call Monitoring job openings:

Remote Inmate Call Monitoring jobs near you

Engineering Project Manager - Remote

DivIHN Integration Inc

Skaneateles, NY • Remote

$54 - $58/hr

Contractor

Re-posted 9 days ago

Job description

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.

 
Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.Meghna at (224) 369-4230 or Sri Balan at (630) 847-0953
 
Title:Engineering Project Manager - Remote
Duration: 5 Months
Location:Remote
 
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
 
Description.
 
Role Overview
•    Looking for a self-starter with strong organizational and communication skills.
•    Responsible for creating project plans, tracking tasks, managing timelines, removing blockers, and keeping the team accountable.
•    This section focuses on the main purpose of the job in one to four sentences.
•    Lead cross functional teams in complex engineering assignments , on a project by project basis .
•    May cross traditional product lines.
•    This section contains a list of five to eight primary responsibilities of this role that account for 5% or more of the work.
•    The incumbent will perform other duties assigned.
 
1. Independently plan, execute and direct cross functional engineering projects, that may cross traditional product lines. Diverse new approaches to problems encountered through adaptations and modifications of standard engineering principles.
2. Manage projects on a cross functional basis, including direct supervision of team members.
3. Manage the project costs (all financial aspects) of product development. This will include capital expenditures and cross functional expenses.
4. Identifying and resolve complex problems, including the development of new design experiments, without supervision. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
 
Key Responsibilities
•    Develop task lists and basic project schedules.
•    Coordinate with a small team
•    Monitor project progress and escalate issues when needed.
•    Provide regular verbal status updates to the hiring manager (no formal executive reporting).
 
List knowledge , skills, and/or abilities required.
1. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
2. Good communication skills with matrix management experience required.
3. Independent judgment in the evaluation, selection and adaptation of various engineering techniques required.
4. B.S. and 8-10 years experience,
5. 2 - 5 years of matrix mgt. experience.
6. Thorough, up to date knowledge of multiple disciplines required.
 
Preferred Qualifications
•    Min 3–5 years of project management experience.
•    An engineering or manufacturing background is ideal.
•    Technical background is preferred to understand engineering discussions.
•    Medical device industry experience is a plus, but not required.
•    Familiarity with Microsoft Excel and Microsoft Project is beneficial.
 
Interview
•    Two interview rounds.

About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.