Remote Inmate Call Monitoring Jobs in Saint Paul, MN

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.   

The Software Engineer - AI & Security Technology is responsible for designing, developing, implementing, and supporting technology solutions that enable and enhance Physical Corporate Security operations. This role combines software engineering, AI/automation, reporting and analytics, database administration, and infrastructure support to improve security operations, access control, visitor management, video surveillance, executive protection, threat intelligence, and incident management capabilities.

The successful candidate will develop custom applications, AI-powered solutions, integrations, dashboards, and automation workflows while supporting enterprise security platforms, databases, servers, and cloud-based services.

Remote: You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Support and maintain enterprise corporate security platforms including: Access Control, Visitor Management Video Surveillance Systems, Alarm Monitoring Platforms, Risk Intelligence and Command Center systems
• Design, develop, enhance, and support software integrations between security systems, enterprise applications, and cloud services
• Develop and maintain applications, APIs, databases, automation scripts, and reporting solutions that improve security operations and business processes
• Support AI-driven security initiatives including video analytics, threat detection, automation, reporting, and operational intelligence solutions
• Troubleshoot application, server, database, and integration issues and coordinate resolution of production incidents affecting corporate security operations

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1 years of software development experience with a focus on backend systems, automation, or AI-enabled applications
• 1 years of experience with Python building AI workflows, integrations, APIs, and automation services
• 1 years of experience designing and implementing agentic workflows, including triggers, decision trees, state management, and multi-step orchestration patterns
• 1 years of experience integrating enterprise systems and third-party services through REST APIs and event-driven architecture
• 1 years of SQL skills (queries, joins, data modeling, and performance optimization)
• 1 years of experience building, deploying, and supporting production solutions through CI/CD pipelines while following security best practices and mitigating operational risk

Preferred Qualifications:

• Experience with Large Language Models (LLMs) and AI platforms such as Azure OpenAI, OpenAI, Anthropic, or similar services
• Experience developing AI agents that utilize tools, memory, workflow orchestration, and human-in-the-loop decision processes
• Experience processing and analyzing unstructured data including emails, support tickets, documents, transcripts, and call recordings
• Familiarity with Retrieval-Augmented Generation (RAG), vector databases, semantic search, and prompt engineering concepts
• Experience working in regulated environments such as healthcare, security, financial services, or other compliance-driven industries

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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