We're looking for dependable, customer-focused individuals to join our growing remote call center ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
We're looking for dependable, customer-focused individuals to join our growing remote call center ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
Bilingual ONLY - SOUTH CAROLINA ONLY - Work at Home Call Center Representative
Bennettsville, SC · Remote
$15/hr
Remote Work Requirements- Candidates must provide their own: * Windows PC with at least 8 GB of RAM ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
Bilingual ONLY - SOUTH CAROLINA ONLY - Work at Home Call Center Representative
Bennettsville, SC · Remote
$15/hr
Remote Work Requirements- Candidates must provide their own: * Windows PC with at least 8 GB of RAM ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...
Remote Inmate Call Monitoring information
See McColl, SC salary details
$7.02 - $7.96
1% of jobs
$7.96 - $8.89
0% of jobs
$8.89 - $9.83
0% of jobs
$9.83 - $10.77
4% of jobs
$10.77 - $11.71
3% of jobs
$12.53 is the 25th percentile. Wages below this are outliers.
$11.71 - $12.65
19% of jobs
The median wage is $13.56 / hr.
$12.65 - $13.59
23% of jobs
$13.59 - $14.52
24% of jobs
$14.54 is the 75th percentile. Wages above this are outliers.
$14.52 - $15.46
18% of jobs
$15.46 - $16.40
2% of jobs
$16.40 - $17.34
5% of jobs
$7
$13
$17
How much do remote inmate call monitoring jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for remote inmate call monitoring in McColl, SC is $13.75, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $14.86 per hour, depending on experience, location, and employer.
What is remote inmate call monitoring?
Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?
To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.
What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?
Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.
What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?
| Aspect | Remote Inmate Call Monitoring | Inmate Records Technician |
|---|---|---|
| Credentials | Basic security or monitoring certifications, background checks | High school diploma or GED, data entry skills |
| Work Environment | Remote, security-focused, correctional facilities | On-site or administrative office, correctional facilities |
| Industry Usage | Law enforcement, correctional agencies, private monitoring services | Correctional facilities, law enforcement agencies |
| Job Focus | Monitoring inmate calls, ensuring security compliance | Maintaining inmate records, data management |
Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.
What cities near McColl, SC are hiring for Remote Inmate Call Monitoring jobs?
Cities near McColl, SC with the most Remote Inmate Call Monitoring job openings:
SOUTH CAROLINA only - Work at Home Call Center Representative
Bennettsville, SC • Remote
InfoCision •
1 - 5K employees1,001 - 5,000 employees
3.0
Based on 8 frontline employees who took The Breakroom Quiz
72nd of 72 rated call and contact centers
Uninterrupted breaks
$10/hr
Full-time, Other
Re-posted 14 days ago
Job description
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.
Schedule Options:
- Day Shift
- Evening Shift
- Night Shift (available until 2:00 AM EST)
Job Responsibilities:
- Answer inbound customer calls professionally and courteously.
- Make outbound calls on behalf of a variety of clients.
- Follow client-specific call flows and procedures.
- Provide outstanding customer service and problem resolution.
- Accurately document customer interactions.
- Meet quality, attendance, and performance expectations.
Qualifications:
- Excellent verbal communication skills.
- Strong customer service skills.
- Comfortable using a computer and navigating multiple applications.
- Ability to multitask while speaking with customers.
Benefits:
- 100% Remote Work from Home
- Paid Training
- Weekly Pay
- Access a Portion of Your Earned Wages Multiple Times Each Week
- Flexible Scheduling
- Employee Recognition & Rewards Program
- Opportunities for Career Growth and Advancement
- Supportive Leadership Team
InfoCision. Work Happy. Live Happy.
Salary: $10.00 per hour
Work Location: Remote
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
About InfoCision
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Akron, OH, US
Year founded
1982
