Remote Inmate Call Monitoring Jobs in Andover, MN

We are looking for a highly organized, customer-focused Administrative Coordinator to support daily transportation and logistics operations in a fast-paced environment. This is a primarily remote position, but candidates must live within commuting distance of Eden Prairie, Minnesota, as occasional onsite attendance is required for training, meetings, and business needs. If you enjoy multitasking, solving problems, providing excellent customer service, and working with a collaborative team, we'd love to hear from you. This is a great opportunity for someone looking to build a long-term career with a company that values growth, innovation, and employee development.

• Coordinate and manage transportation orders within company systems.
• Create, assign, and monitor shipment loads to ensure accurate and timely execution.
• Schedule pickup and delivery appointments with customers, carriers, and warehouse partners.
• Track shipments and provide status updates to customers and carriers.
• Enter shipment events and updates into transportation management systems.
• Process freight invoicing and ensure accurate documentation.
• Maintain accurate records and ensure data integrity across systems.

• Serve as a primary point of contact for customers and carriers.
• Respond promptly to inquiries through email, phone, and internal communication channels.
• Provide proactive updates regarding shipment status, delays, and service issues.
• Collaborate with internal teams to resolve operational challenges.
• Escalate complex issues following established procedures.

• Review shipment information for accuracy and completeness.
• Maintain transportation records in accordance with company procedures and service standards.
• Follow company policies, standard operating procedures (SOPs), and customer requirements.
• Ensure all shipment activity is documented accurately and on time.
• Support continuous improvement by identifying and communicating potential process issues.

• High School Diploma or GED.
• At least 1 year of customer service, administrative support, or coordination experience.
• Ability to work assigned evening and/or weekend schedules as needed.
• Experience in logistics, transportation, supply chain, operations, or other high-volume environments.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
• Experience in a call center, customer support, or operations-focused role.

This role is primarily remote after training, offering flexibility while remaining connected to a collaborative team environment.

Location Requirement: Candidates must reside within a reasonable commuting distance of Eden Prairie, MN, as occasional onsite attendance is required.

• First 3 weeks: Monday-Friday, 4:00 PM - 12:00 AM (onsite)
• Final 2 weeks: Transition to assigned schedule while continuing onsite training and support
• After successful completion of training: Move to a remote work arrangement
• Employees are required to attend the office one day per month and may be asked to report onsite as needed for business purposes

Employees are also welcome to work from the office at any time if preferred.

Various evening and weekend schedules are available, including:

• 8:00 AM - 5:30 PM
• 4:00 PM - 10:30 PM
• 4:00 PM - 12:30 AM

Specific schedule details will be discussed during the interview process.

This is a Contract position based out of Eden Prairie, MN.

The pay range for this position is $21.50 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jul 17, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.