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Remote Informatica Admin Jobs in Indiana (NOW HIRING)

Manulife

$89.30K - $105.60K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Provide training and act as an information resource for more junior underwriters. * May process all ...

Confer Inc.

Experience as a project administrator in the information technology sector * Technical background, with understanding or hands-on experience in software development and web technologies * Excellent ...

Adecco

Program Coordinator Advocacy

Indianapolis, IN · Remote

$31.03/hr

Adecco is assisting a local client recruiting Program Coordinator Advocacy opportunities in Remote ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

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Remote Informatica Admin information

What are the key skills and qualifications needed to thrive as a Remote Informatica Admin, and why are they important?

To thrive as a Remote Informatica Admin, you need expertise in Informatica PowerCenter administration, data integration concepts, and a background in computer science or information technology. Familiarity with tools like Informatica Admin Console, SQL, and experience with cloud platforms and relevant certifications (such as Informatica Certified Administrator) are typically required. Strong problem-solving, attention to detail, and effective communication are crucial soft skills for managing remote tasks and collaborating with distributed teams. These skills ensure reliable data integration, system uptime, and seamless cross-functional operations in a remote work environment.

What are some common challenges faced by Remote Informatica Admins and how can they be addressed?

Remote Informatica Admins often encounter challenges such as ensuring secure access to sensitive data, coordinating with distributed teams, and troubleshooting issues without direct on-site access to infrastructure. To address these, effective communication tools, strong documentation practices, and robust remote monitoring solutions are essential. Additionally, proactively scheduling regular check-ins with cross-functional teams and staying updated on Informatica platform updates can help mitigate most operational obstacles and maintain smooth system performance.

What does a Remote Informatica Admin do?

A Remote Informatica Admin is responsible for installing, configuring, maintaining, and troubleshooting Informatica software environments from a remote location. They handle user access, monitor system performance, apply patches and upgrades, and ensure data integration workflows run smoothly. Their role is vital to ensure data management and integration operations remain secure, efficient, and reliable for organizations leveraging Informatica solutions.

What is the difference between Remote Informatica Admin vs Remote Data Warehouse Developer?

AspectRemote Informatica AdminRemote Data Warehouse Developer
CertificationsInformatica certifications, SQL, LinuxData warehousing certifications, SQL, ETL tools
Work EnvironmentData management teams, IT departmentsData teams, BI departments
Industry UsageData integration, ETL processesData modeling, reporting, analytics

Remote Informatica Admins focus on managing and maintaining Informatica data integration tools, ensuring smooth ETL workflows. Remote Data Warehouse Developers design and develop data warehouse solutions, often using SQL and ETL tools. While both roles require SQL and data management skills, the Admin primarily handles tool administration, whereas the Developer focuses on building data structures and reports.

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What cities in Indiana are hiring for Remote Informatica Admin jobs? Cities in Indiana with the most Remote Informatica Admin job openings:
Remote Informatica Admin jobs near you
Global Quality Client Relations Administrator

Global Quality Client Relations Administrator

International Medical Group

Indianapolis, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.
JOB DETAILS
  • Location: Flexible work options: Located in Indianapolis, IN. Remote and Hybrid schedules available
  • Schedule: Mon-Fri between the hours of 0800 - 2000
  • Relocation Expenses Reimbursed: No
  • Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

JOB SUMMARY
The Global Quality Client Relations Administrator role is a customer-facing and coordination role, managing the intake and recording of internal and external customer concerns, escalations or complaints and provide necessary customer support and acting as a bridge between clients and internal teams. A key part of the role is to provide high quality administrative and client support within the Global Quality team so as to ensure a smooth, professional and consistent customer experience whilst maintaining accurate records and documentation.
The role will work closely with the Team Leader to monitor all customer inquiries, complaints and assist the Quality Assurance Specialists in effective resolution within the appropriate timeline. The organization depends on this person's ability to handle a high volume of work as well as managing multiple tasks simultaneously. The Client Relations Administrator is responsible for operating with short deadlines whilst assisting the QA Specialists in matters of high complexity and ambiguity.
Taking appropriate steps, escalating any urgent or time sensitive complaints and maintaining proper documentation of all complaints so IMG can analyze and track the trends. This analysis will be shared with the executive teams to improve the customer journey.
DUTIES AND RESPONSIBILITIES
  • Act as first point of contact for routine client, insurer or broker enquiries received via email, telephone or client portals
  • Provide accurate, clear, and professional responses in line with approved processes and conduct standards
  • Ensure all client interactions are appropriately documented in relevant systems
  • Assist the Quality Team Leader with logging and tracking complaints, concerns or service feedback across all business regulated by FCA/ICB/DOI regulations.
  • Respond to routine queries relating to policy administration, claim status updates or service processes and documentation, promptly and professionally
  • Update central location for client contact details, contracts, service levels, and correspondence logs for Global Quality teams
  • File and manage client documentation (contracts, SLAs, consent forms) as required with supervision from Team Leader or Line manager
  • Ensuring timely hand-off to complaints handling teams
  • Ensure records comply with data protection and confidentiality requirements (e.g. GDPR)
  • Support audit, compliance, or regulatory information requests involving client data
  • Support root cause analysis by maintaining clear records and timelines
  • Support delivery of agreed service standards and SLAs
  • Monitor trends in client queries or recurring issues and escalate complex issues as necessary to senior colleagues
  • Contribute to client satisfaction initiatives (e.g. surveys, follow-ups)
  • Flag risks to client relationships or service quality to senior colleagues
  • Complete and register all Financial Ombudsman Service (or any other regulatory body) file requests and assist in preparation of said files for review readiness
  • Communicate with underwriters, customers, regulatory bodies internal teams regarding ongoing complaints and ensure all relevant parties are kept updated as required
  • To carry out any other tasks for which adequate training has been provided, at short notice, as agreed with line manager or other members of the management team.
  • Share feedback and recommendations with relevant managers on process and training

QUALIFICATIONS
  • 3-5 years' experience in a similar role and or general administrative experience in an insurance regulated environment
  • Excellent communication skills, with the ability to effectively interact with customers, team members, and senior management
  • Attention to detail and good interpersonal and customer service skills with ability to follow complex instructions
  • Enthusiastic, self-motivated with a 'can do' attitude
  • A sound working knowledge of Microsoft Word, Outlook and Excel is a requirement.
  • The ability to work under pressure as part of a close-knit team and manage multiple priorities and deadlines
  • Excellent organizational skills, including the ability to prioritize workload and use own initiative.
  • Basic understanding of contracts, SLA's or insurance regulated environments

PREFERRED SKILLS
  • Previous experience handling regulated correspondence e.g. financial services, insurance services
  • Knowledge or understanding of regulatory requirements related to complaints handling, such as GDPR or HIPAA
  • Exposure to claims, complaints or client servicing
  • FCA Conduct Rules awareness

PERKS
  • Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance
  • 401k Plan with company match
  • Paid Time Off and Company Paid Holidays
  • Free employee parking
  • On site fitness center
  • Casual dress environment
  • Tuition reimbursement plan

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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