Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Recognize sales opportunity and apply sales skills to upgrade * Explain and position the products ...
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Recognize sales opportunity and apply sales skills to upgrade * Explain and position the products ...
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Recognize sales opportunity and apply sales skills to upgrade * Explain and position the products ...
$8.64 - $10.88
4% of jobs
$10.88 - $13.11
13% of jobs
$13.89 is the 25th percentile. Wages below this are outliers.
$13.11 - $15.35
24% of jobs
The median wage is $16.60 / hr.
$15.35 - $17.58
17% of jobs
$17.58 - $19.82
13% of jobs
$21.21 is the 75th percentile. Wages above this are outliers.
$19.82 - $22.05
8% of jobs
$22.05 - $24.29
10% of jobs
$24.29 - $26.52
7% of jobs
$26.52 - $28.76
2% of jobs
$28.76 - $30.99
1% of jobs
$30.99 - $33.23
1% of jobs
$8
$18
$33
A typical day in Remote Inbound Sales involves responding to inbound inquiries from potential customers, conducting virtual product demonstrations, answering questions, and guiding leads through the sales process. You’ll use CRM software to track customer interactions, manage your pipeline, and follow up with prospects. Collaboration with teammates through virtual meetings and sharing best practices is common, as is adapting to shifting priorities and targets. The remote nature of the role means strong self-management and communication skills are key to staying productive and connected with both customers and colleagues.
A Remote Inbound Sales job involves handling inbound sales inquiries from potential customers, typically via phone, email, or chat, while working from a remote location. Instead of cold calling, you interact with leads who have already shown interest in a product or service. Your role is to answer their questions, provide product information, and guide them toward making a purchase. Strong communication, active listening, and persuasive skills are key to success in this role. Many companies provide training and tools to help you succeed in a remote sales environment.
To excel in Remote Inbound Sales, strong communication and active listening skills, a background in sales or customer service, and the ability to quickly learn product knowledge are essential. Familiarity with CRM software like Salesforce or HubSpot and virtual communication tools such as Zoom or Slack is often required. High self-motivation, resilience, and the ability to build rapport virtually set top performers apart. These skills are crucial for effectively engaging customers, meeting sales targets, and thriving in a competitive remote environment.

$14/hr
Full-time
Re-posted 29 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: