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Remote Inbound Customer Service Jobs in Antioch, CA

HMG Careers

Remote Sales and Service Advisor

Canyon, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Antioch, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lathrop, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fremont, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fremont, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Antioch, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Pittsburg, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fremont, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Inbound Customer Service information

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How much do remote inbound customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote inbound customer service in Antioch, CA is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Antioch, CA?

For Remote Inbound Customer Service jobs in Antioch, CA, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Antioch, CA look for?

The top searched job categories for Remote Inbound Customer Service jobs in Antioch, CA are:

What cities near Antioch, CA are hiring for Remote Inbound Customer Service jobs?

Cities near Antioch, CA with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Antioch, CA as of June 2026, with employment types broken down into 52% Full Time, 29% Part Time, 16% Contract, and 3% Nights. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $39,182 per year, or $18.8 per hour.

Remote Inside Sales Representative

ForgeFit

Oakland, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Job Title: Remote Inside Sales RepresentativeCompany: ForgeFit
Location: Remote (U.S. Based)Employment Type: Full-Time
About ForgeFit
ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We're not just another distributor, we're a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We're looking to hire driven, energetic sales professionals to help us expand our reach and impact.
About the Role
As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office.
What You'll Do
  • Handle inbound sales inquiries and proactively reach out to warm leads
  • Conduct virtual consultations with prospects via phone, video, and email
  • Educate potential customers on ForgeFit's product offerings and value
  • Build and manage a pipeline of opportunities using CRM tools
  • Follow up consistently to nurture relationships and close sales
  • Collaborate with fulfillment and support teams to ensure a seamless client experience
  • Meet or exceed monthly sales goals and performance targets

What We're Looking For
  • 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
  • Strong communication and relationship-building skills
  • Comfortable with outbound outreach and closing sales virtually
  • Self-motivated, goal-oriented, and highly organized
  • Passion for fitness or knowledge of gym equipment is a bonus

What We Offer
  • Competitive base pay + commission (uncapped earning potential)
  • Comprehensive benefits including medical, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Comprehensive onboarding and ongoing product training
  • Opportunities for professional development and advancement
  • A chance to represent a brand that delivers real value to its customers

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply