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Remote Inbound Customer Service Representative Jobs in Weatherford, TX

Liveops

Remote Customer Service Agent

Fort Worth, TX · Remote

$14.75 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Weatherford, TX · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Burleson, TX · Remote

$13.50 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Weatherford, TX

Remote Inbound Customer Service Representative information

See Weatherford, TX salary details

$8

$16

$23

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote inbound customer service representative in Weatherford, TX is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.93 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Weatherford, TX? For Remote Inbound Customer Service Representative jobs in Weatherford, TX, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Weatherford, TX look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Weatherford, TX are:
What cities near Weatherford, TX are hiring for Remote Inbound Customer Service Representative jobs? Cities near Weatherford, TX with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Weatherford, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,535 per year, or $16.1 per hour.

Medical Customer Service Representative

Addison Group

Fort Worth, TX • Remote

$17/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

Job Title: Customer Service Representative

Location (City, State): Fort Worth, TX (Remote after training; must be local to the DFW area)

Industry: Healthcare | Revenue Cycle | Customer Service

Pay: $17.00/hour

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

About Our Client:

Addison Group is partnering with a leading healthcare services organization that supports providers through payment integrity and claims-related solutions. Our client is seeking Customer Service Representatives who are passionate about delivering exceptional service and thrive in a fast-paced, team-oriented environment.

Job Description:

Our client is hiring Customer Service Representatives to provide support to healthcare providers and internal teams by handling inbound inquiries, researching account information, and communicating resolutions. This role requires strong communication skills, attention to detail, and the ability to manage multiple systems while delivering a high level of customer service.

Key Responsibilities:

  • Answer inbound phone calls and respond to voicemail messages promptly.
  • Manage incoming emails from healthcare providers, clients, and internal departments.
  • Research provider accounts and review case history using internal software systems.
  • Collaborate with supervisors and cross-functional teams to resolve questions and determine appropriate next steps.
  • Communicate findings and resolutions to healthcare providers in a professional and courteous manner.
  • Maintain accurate documentation, reports, and spreadsheets.
  • Ensure all interactions and documentation meet quality and compliance standards.
  • Provide timely, accurate customer service while managing multiple priorities throughout the day.

Qualifications:

  • At least 1 year of experience in the healthcare industry (clinical, administrative, insurance, medical office, or related experience accepted).
  • Must reside in the Dallas-Fort Worth area.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Experience working with multiple computer systems and databases.
  • Knowledge of Workers' Compensation fee schedules and regulations is preferred.
  • Strong written communication skills with excellent grammar, spelling, and punctuation.
  • Highly organized with exceptional attention to detail and strong problem-solving skills.
  • Ability to work independently after completing training.

Additional Details:

  • Number of Openings: 2
  • Employment Type: Direct Hire
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM
  • Training: First two weeks completed onsite in Fort Worth, followed by a fully remote work schedule.
  • Work Setting: Hybrid (Onsite Training → Remote)
  • Systems Used: MedCheck, SCheck, Salesforce
  • Interview Process: One virtual interview with the hiring manager.
  • Start Date: ASAP

Perks:

  • Remote work after completing onsite training
  • Direct Hire opportunity with long-term career growth
  • Consistent weekday schedule with no evenings or weekends
  • Supportive team environment
  • Opportunity to gain experience with healthcare payment integrity and provider relations
  • Comprehensive onboarding and hands-on training 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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