Respond to inbound leads, qualifying buyer fit and scheduling discovery calls * Work closely with ... Maintain accurate records of activities and outcomes in CRM * Participate in weekly sales meetings ...
Respond to inbound leads, qualifying buyer fit and scheduling discovery calls * Work closely with ... Maintain accurate records of activities and outcomes in CRM * Participate in weekly sales meetings ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive
Professional Remote Appointment Setter, 50-63 per appt plus+, No Beginners
Pittsburgh, PA · Remote
$60K - $70K/yr
To be considered ) This role is NOT entry-level and is not suitable for customer service reps or ... Your background is only inbound or customer service calls * You cannot commit to steady weekly ...
Professional Remote Appointment Setter, 50-63 per appt plus+, No Beginners
Pittsburgh, PA · Remote
$60K - $70K/yr
To be considered ) This role is NOT entry-level and is not suitable for customer service reps or ... Your background is only inbound or customer service calls * You cannot commit to steady weekly ...
Client Services Representative
Pittsburgh, PA · On-site +1
$50K - $60K/yr
Medical
Dental
Vision
Life
PTO
Customer service experience, including phone-based customer service Our Values (THRIVE) * T eamwork ... We prefer someone based in Pittsburgh, but we will consider remote candidates on a case-by-case ...
Client Services Representative
Pittsburgh, PA · On-site +1
$50K - $60K/yr
Medical
Dental
Vision
Life
PTO
Customer service experience, including phone-based customer service Our Values (THRIVE) * T eamwork ... We prefer someone based in Pittsburgh, but we will consider remote candidates on a case-by-case ...
Client Services Representative
Pittsburgh, PA · On-site +1
$50K - $60K/yr
Customer service experience, including phone-based customer service Our Values (THRIVE) * T eamwork ... We prefer someone based in Pittsburgh, but we will consider remote candidates on a case-by-case ...
Quick apply
Client Services Representative
Pittsburgh, PA · On-site +1
$50K - $60K/yr
Customer service experience, including phone-based customer service Our Values (THRIVE) * T eamwork ... We prefer someone based in Pittsburgh, but we will consider remote candidates on a case-by-case ...
Remote Spanish Bilingual Customer Service
Pittsburgh, PA · Remote
$15 - $19/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Remote Spanish Bilingual Customer Service
Pittsburgh, PA · Remote
$15 - $19/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Remote Inbound Customer Service Representative information
See Washington, PA salary details
$9.16 - $10.60
2% of jobs
$10.60 - $12.04
4% of jobs
$12.04 - $13.48
11% of jobs
$14.28 is the 25th percentile. Wages below this are outliers.
$13.48 - $14.93
15% of jobs
The median wage is $16.25 / hr.
$14.93 - $16.37
20% of jobs
$16.37 - $17.81
15% of jobs
$18.80 is the 75th percentile. Wages above this are outliers.
$17.81 - $19.25
13% of jobs
$19.25 - $20.69
7% of jobs
$20.69 - $22.14
6% of jobs
$22.14 - $23.58
4% of jobs
$23.58 - $25.02
3% of jobs
$9
$17
$25
How much do remote inbound customer service representative jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for remote inbound customer service representative in Washington, PA is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.42 per hour, depending on experience, location, and employer.
What does a remote inbound customer service representative do?
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
What is a remote inbound customer service representative?
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
What are popular job titles related to Remote Inbound Customer Service Representative jobs in Washington, PA? For Remote Inbound Customer Service Representative jobs in Washington, PA, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Washington, PA look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Washington, PA are:
What cities near Washington, PA are hiring for Remote Inbound Customer Service Representative jobs? Cities near Washington, PA with the most Remote Inbound Customer Service Representative job openings:
Full-time
Re-posted 21 days ago
Job description
Vivo HealthStaff is recruiting for a Business Development Representative - Biotech. This is a permanent position with salary and benefits.
Can be remote in the US or in Canada.
Our client is a profitable, growth-stage technology company that provides specialized software tools to researchers and healthcare professionals. With a mission-driven culture and a track record of internal career development, this role offers a unique opportunity for an early-career sales professional to launch their career in a purpose-driven, high-impact environment.
Position Overview:
As a Business Development Representative (BDR), you will generate qualified sales opportunities through a mix of inbound lead qualification and outbound outreach. You will collaborate closely with sales and marketing leadership to refine messaging, improve conversion rates, and contribute to the company's expansion in both enterprise and academic markets.
Responsibilities:
Identify and qualify prospective clients through cold calls, emails, and social engagement
Respond to inbound leads, qualifying buyer fit and scheduling discovery calls
Work closely with Account Executives to hand off qualified opportunities
Maintain accurate records of activities and outcomes in CRM
Participate in weekly sales meetings, trainings, and peer mentorship
Help improve messaging and campaign performance by offering customer feedback
Ideal Candidate Profile:
- Bachelors Degree (Business, Communications, Journalism, Science)
- 12+ months of experience in a BDR, SDR, or related inside sales role for a healthcare or biotech/pharma company or healthcare SaaS
- Demonstrated interest or background in science, healthcare, or research is a strong plus
- Track record of meeting or exceeding quota or KPIs for at least two consecutive quarters
- Strong written and verbal communication skills
- Self-starter with a high degree of initiative, resilience, and curiosity
- Comfortable working in a fast-paced environment and collaborating across teams
Additional Information:
Uncapped commission structure
Strong internal mobility and mentorship programs
Remote role, but candidates must reside in one of the approved hiring markets listed above
About Vivo HealthStaff:
Vivo HealthStaff is a healthcare recruiting firm based in the San Francisco Bay Area. We specialize in clinical and non-clinical healthcare/biotech/life-sciences recruitment. With clients ranging from hospitals and community health centers to health tech startups and government agencies, Vivo HealthStaff offers personalized service backed by industry expertise.
About Vivo HealthStaff
Sourced by ZipRecruiter
Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Dublin, CA, US
Year founded
2016