Vancouver, BC · Remote
CA$19.50/hr
REMOTE Bilingual French/English Customer Service Agent Job Type: Full Time - Work from Home ... Our Customer Service Agents are responsible for delivery great customer service by managing inbound ...
Quick apply
Vancouver, BC · Remote
CA$19.50/hr
REMOTE Bilingual French/English Customer Service Agent Job Type: Full Time - Work from Home ... Our Customer Service Agents are responsible for delivery great customer service by managing inbound ...
Vancouver, BC · Remote
CA$100K - CA$120K/yr
Post-CSR, either book a demo for Forms, Referral Management, Social Reviews, or VOIP, or secure a ... Own the response to inbound customer leads sourced by Marketing triaging, qualifying, and ...
Quick apply
Vancouver, BC · Remote
CA$100K - CA$120K/yr
Post-CSR, either book a demo for Forms, Referral Management, Social Reviews, or VOIP, or secure a ... Own the response to inbound customer leads sourced by Marketing triaging, qualifying, and ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
$10.63 - $11.35
11% of jobs
$11.88 is the 25th percentile. Wages below this are outliers.
$11.35 - $12.08
20% of jobs
$12.08 - $12.80
7% of jobs
$12.80 - $13.53
7% of jobs
The median wage is $13.99 / hr.
$13.53 - $14.25
7% of jobs
$14.25 - $14.98
9% of jobs
$15.53 is the 75th percentile. Wages above this are outliers.
$14.98 - $15.70
17% of jobs
$15.70 - $16.43
14% of jobs
$16.43 - $17.15
3% of jobs
$17.15 - $17.88
0% of jobs
$17.88 - $18.60
4% of jobs
$10
$14
$18
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
For Remote Inbound Customer Service Representative jobs in Vancouver, BC, the most frequently searched job titles are:
The top searched job categories for Remote Inbound Customer Service Representative jobs in Vancouver, BC are:
Cities near Vancouver, BC with the most Remote Inbound Customer Service Representative job openings:
Vancouver, BC • Remote
CA$19.50/hr
Full-time
Re-posted 20 days ago
REMOTE Bilingual French/English Customer Service Agent
Job Type: Full Time – Work from Home
Required Availability: Monday to Sunday 7:00am to 10:00pm CST
Location: Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, ON, QC, PE and SK.
Salary: $19.50 Hourly CAD
Short Description:
Making a difference is at the heart of everything we do. Whether we are raising funds for a child’s operation, supporting abandoned animals, making sure someone can find a warm place to go, or feeding the hungry; Our Customer Service Agents are responsible for delivery great customer service by managing inbound calls effectively and efficiently. A significant portion of our client base consists of religious organizations/charities. Agents are required to handle calls regarding [donations/doctrine/services] for these specific groups
AnswerNet Offers Great Benefits:
• On-going training and development to ensure your success
• Virtual paid training
• Paid time off
• Comprehensive benefits package (medical, vision and dental)
• Employee Assistance Program
• RRSP program options
• Short and Long-Term Disability options
• Internal career advancement opportunities
Your Qualifications:
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Agent (Remote) role include:
• The ability to speak/write fluently in French and English
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Submit to and pass a criminal background check
• Strong computer navigation skills and PC knowledge
• Minimum typing speed of 25wpm
• A quiet, distraction-free environment to work from in your home
• PC/Laptop with at least Windows 11 (Apple/Mac products, Chromebooks and tablets are not compatible), 16 GB RAM, intel CORE i5 processor or higher, 250 GB SSD
• High Speed internet with Ethernet cable (no wireless/hotspots or satellite) Upload 100 mbsp and 30 mbsp Downloads speeds
• Preference to 2 monitors or 1 large screen
• Noise cancelling USB -connected Headset
• Webcam
• Smartphone
Key Responsibilities:
• Answer inbound customer calls in a professional and courteous manner.
• Support email inquiries and chatrooms.
• Provide timely and accurate information regarding products and services.
• Document customer interactions and feedback in the system.
• Follow company procedures and escalate complex issues when necessary.
• The ability to navigate multiple software platforms and websites concurrently. You don’t need to be a tech genius. You do need to be comfortable working quickly and accurately in a fully digital environment.
• Meet daily performance metrics and call handling targets.