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Remote Inbound Customer Service Representative Jobs in Tupelo, MS

Workiva

Spring 2027 Intern - Customer Success

Tupelo, MS · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Huntington

Sr Financial Recovery Rep (SBA)

Tupelo, MS · On-site +1

$70K - $140K/yr

... Service to our clients are key in this position. * Ability to work independently in a deadline ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Collateral Analyst Sr

Tupelo, MS · On-site +1

$27.40 - $62.50/hr

Provides excellent customer service for a defined portfolio of Borrowers that includes problem ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

EnthuZiastic

Growth Hacker - Remote

Tupelo, MS · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

Huntington

HLC Project Lending Consultant II

Tupelo, MS · On-site +1

$57K - $113K/yr

Excellence in customer service, highly motivated, focused and goal oriented. * Excellent written ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

HLC Project Lending Consultant II

Tupelo, MS · On-site +1

$57K - $113K/yr

Excellence in customer service, highly motivated, focused and goal oriented. * Excellent written ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

LIBERTY NATIONAL

Sales Representative

Tupelo, MS · Remote

We empower our customers to Make Tomorrow Better by offering products that help secure their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...

Huntington

Underwriter Senior - Home Lending

Tupelo, MS · On-site +1

$110K/yr

Supportive environment that offers autonomy, customer service and a commitment to doing it right ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Inbound Customer Service Representative information

See Tupelo, MS salary details

$9

$17

$25

How much do remote inbound customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote inbound customer service representative in Tupelo, MS is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Tupelo, MS?

For Remote Inbound Customer Service Representative jobs in Tupelo, MS, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Tupelo, MS look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Tupelo, MS are:

What cities near Tupelo, MS are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Tupelo, MS with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Tupelo, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,232 per year, or $17.9 per hour.

Already Licensed? Here's What "More" Actually Looks Like

Nexera

Tupelo, MS • Remote

$2.5K - $4.8K/wk

Full-time

Re-posted 14 days ago

Job description

About this role

You did the hard part — you got licensed. But somewhere along the way you hit a ceiling: leads that dry up, a carrier lineup that boxes in what you can offer, a comp plan that punishes production, or a "team" that's really just you on an island. If any of that sounds familiar, this is your next move.

We're bringing on licensed Life and Health agents who are ready for more leads, more carriers, more support, and more upside — without starting over.

What "more" means here

What you've got now What you'd have here Inconsistent or self-generated leads Steady warm inbound leads Limited to a handful of carriers Access to 60+ carriers, independent model Flat commission, no growth path Uncapped commission + override income Working solo Team, mentorship, and a leadership path if you want it

Who this is for

  • Licensed agents tired of chasing their own leads
  • Captive agents who want an independent model and real carrier flexibility
  • Agents whose current shop caps commission or takes an outsized override
  • Producers who want to build a team but have no real structure to do it in
  • Anyone licensed and looking for a bigger platform, not a bigger grind

What you'll be doing

  • Working warm inbound leads — people who've already asked about protecting their families financially
  • Running needs-based consultations by phone and Zoom
  • Presenting the best-fit option from a network of 60+ carriers, not just one company's product
  • Managing your own pipeline and activity on your own schedule
  • Getting paid weekly on every closed sale
  • Optionally building and leading your own team for override income

Income potential

  • $800–$1,200 commission per closed sale
  • Licensed agents with existing production habits typically ramp faster than new agents — many reach $100,000–$150,000 within their first year here
  • Top performers earn $200,000+ once fully established, especially with a team underneath them
  • Paid weekly — no monthly draw to wait on
  • Performance bonuses and incentive trips available
  • Real override income for agents who build beyond personal production

What we provide

  • Warm inbound leads with outbound follow-up opportunities (lead structure discussed during interview)
  • Access to 60+ carriers so you always have a competitive fit for every client
  • Fast-tracked onboarding — no entry-level pacing, no wasted time re-teaching you the basics
  • A genuine leadership track, including override income, for agents who want to build a team
  • Optional weekly training for agents who want to sharpen their close rate or expand into new product lines

What your day looks like

  • Log on when you're ready — no set start time, no check-in calls
  • Work your lead queue by phone and Zoom
  • Run consultations, present options, close deals
  • Track activity and pipeline in your CRM
  • Log off when you're done — no manager watching the clock

Requirements

  • Active Life and Health Insurance License required
  • U.S. citizen or legal resident, currently living in the U.S.
  • Raleigh/Triangle area preferred — fully remote, open to all U.S. locations
  • Able to pass a background check
  • Reliable internet and a quiet space for calls

Benefits

  • 100% remote, permanent
  • Flexible schedule — you set your hours
  • Weekly pay on every closed sale
  • 100% uncapped commission
  • Independent carrier access — 60+ companies
  • Real leadership path with override income