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Remote Inbound Customer Service Representative Jobs in Opelousas, LA

ForgeFit

Remote Customer Service Specialist

Lafayette, LA · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

micro1 AI

Director of Biostatistics

Lafayette, LA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Biostatistician

Lafayette, LA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Promoted2

Remote Insurance Agent

Lafayette, LA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

AMBA

Inside Sales Insurance Specialist

Lafayette, LA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... While leads are provided, this is not an inbound or appointment-setting role . Consistent outbound ...

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Remote Inbound Customer Service Representative information

See Opelousas, LA salary details

$7

$14

$20

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote inbound customer service representative in Opelousas, LA is $14.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $16.11 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What cities near Opelousas, LA are hiring for Remote Inbound Customer Service Representative jobs? Cities near Opelousas, LA with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Opelousas, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $30,119 per year, or $14.5 per hour.

Remote Customer Service Representative

WellSky

Lafayette, LA • Remote

$13 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

WellSky rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

178th of 242 rated software companies

Job description

The Sleep Coach is responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. The scope of this job includes actively promoting and selling CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. ​We are looking for ambitious, highly motivated individuals who want to be a part of a fast-paced, rapidly growing organization. Applicants must be customer-focused, have the ability to multi-task, and possess exceptional time management and phone skills.

If you're interested in joining our team, please see additional details below and apply today!

Hours & Location:

  • This is a remote, full-time position. Candidates must be able to work 40+ hours per week.
  • Candidates must reside in one of the following states: Georgia, Alabama, Tennessee, North Carolina, Louisiana, or Texas.
  • For all offered candidates, the necessary equipment will be shipped to your home before your start date.

Pay:

  • As a Sleep Coach, you'll start at $13 per hour.
  • After 90 days of successful performance, your rate will increase to $15 per hour, and after one year, it will rise to $16 per hour.

Key Responsibilities:

  • Contact assigned patients quarterly to facilitate CPAP supply reorders with the goal of achieving a 50% reorder rate while ensuring patients' continued compliance and satisfaction.
  • Promote the sale of replacement masks, cushions, seals, and filters with a target of achieving 80% of orders to include a mask and 75% to include seals.
  • Utilize effective outreach strategies to assess patient usage and satisfaction with their equipment thus maximizing patient engagement in the S3 program.
  • Verify and update patient records, including insurance details, to ensure accurate and up-to-date information.
  • Maintain professionalism and efficiency in all patient interactions, including promptly returning voicemails within two hours, adhering to high standards of phone etiquette, and fostering positive patient relationships.
  • Efficiently navigate the platform to process orders according to client-specific procedures.
  • Perform other job duties as assigned.

Required Qualifications:

  • GED or High School Diploma

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

Company Description

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

Medical with Rx, dental, and vision benefits
Mental Health support through EAP
Paid time off, plus paid holidays
100% vested 401(K) retirement plans

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