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Remote Inbound Customer Service Representative Jobs in Lithonia, GA

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

This is a fully remote position within a structured call center environment, supporting Medicare ... Call Center Operations Handle a high volume of inbound customer calls while meeting quality and ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Preferred Talents and Abilities: * 2 to 3 years of customer service experience with exceptional ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

KINGDOMCONNECT

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Provide customers with product and service information * Enter new customer information into system * Update existing customer information * Process orders, forms and applications * Identify and ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

... managing inbound calls related to underwriting and billing issues, program inquiries, policy ... Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day ...

Only Data Entry

Customer Service Representative

Decatur, GA · Remote

$15.50 - $21.25/hr

... services and also trends in todays market area the opportunity to make money from the comfort of their homes. This work from home opportunity is extremely rewarding and will help form the market and ...

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Remote Inbound Customer Service Representative information

See Lithonia, GA salary details

$8

$17

$24

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote inbound customer service representative in Lithonia, GA is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.09 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Lithonia, GA?

For Remote Inbound Customer Service Representative jobs in Lithonia, GA, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Lithonia, GA look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Lithonia, GA with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Lithonia, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,695 per year, or $17.2 per hour.

Georgia Remote Customer Service Representative

notifyMD

Lawrenceville, GA • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service PositionAbout the RoleAre you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team. This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart. At this time, we are only hiring Full Time remote residents in Georgia. Key ResponsibilitiesYou will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores. Technical Requirements To succeed in this role, your home office must meet the following technical specifications:You must provide your own equipment that meets the specifications during your new hire period.Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment. Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems. A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements. A professional grade wired headset with microphone. A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems. You must be able to type at least 30 WPM Schedule and Availability 10 hour shifts (4 days on, 3 days off)Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required. Benefits and CompensationWe value our team members and offer a comprehensive benefits package to support your health and future:$16 per hourMedical, Dental and Vision Insurance401k retirement plan with company matching ESOP (Employee Stock Ownership Plan)Paid time off Benefits  Are you the right fit? If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!  notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Posted by ApplicantPro