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Remote Inbound Customer Service Representative Jobs in Jasper, TN

HMG Careers

Sales Representative Remote

Chattanooga, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Chattanooga, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Blue Line Solutions, LLC

Processing Agent

Chattanooga, TN · Remote

$13.25 - $17.75/hr

Customer Service amp; Phone Support * Handle inbound and outbound phone calls regarding citations ... Work Environment This position is performed primarily in an office or approved remote-work ...

HMG Careers

Remote Sales Representative

New Hope, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Sewanee, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Hillsboro, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Whitwell, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Whiteside, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Rossville, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Ridgeside, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Inbound Customer Service Representative information

See Jasper, TN salary details

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How much do remote inbound customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote inbound customer service representative in Jasper, TN is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.69 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

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For Remote Inbound Customer Service Representative jobs in Jasper, TN, the most frequently searched job titles are:

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Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Jasper, TN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,039 per year, or $15.9 per hour.

Customer Service Consultant

Insight Global

Chattanooga, TN • Remote

$19 - $21/hr

Contractor

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Member Administration Specialist (Remote) – Temporary Assignment

Location: Remote (Approved States Only)

Expected Duration: September 2026 – March 2027 (Temporary Assignment)

Schedule: Full-Time, 40 hours per week


About the Role

We are seeking detail-oriented and customer-focused Member Administration Specialists to support an insurance organization's member services team. In this role, you will provide administrative support related to member accounts, enrollment records, benefit information, and member inquiries while ensuring accuracy and exceptional service. This is a fully remote position supporting a high-volume healthcare environment during the organization's busiest enrollment and service period.


Responsibilities

  • Process member enrollment, maintenance, and eligibility updates.
  • Research and resolve member account issues accurately and efficiently.
  • Review, update, and maintain member records in internal systems.
  • Respond to member inquiries regarding benefits, coverage, ID cards, and general account information.
  • Perform data entry and document processing with a high level of accuracy.
  • Collaborate with internal departments to resolve member-related concerns.
  • Utilize Microsoft Office applications and internal systems to manage daily workloads.
  • Adhere to all quality, compliance, confidentiality, and performance standards.
  • Support additional administrative functions as assigned.


Required Qualifications

  • High School Diploma or GED.
  • Minimum 1 year of experience in a customer service, administrative support, call center, insurance support, healthcare support, or related role.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and Teams).
  • Strong communication and customer service skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to work independently in a remote environment.
  • Strong data entry and problem-solving skills.


Remote Work Requirements

Candidates must reside in one of the following approved states:

Tennessee, Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Louisiana, Maine, Maryland, Mississippi, Missouri, North Carolina, South Carolina, Texas, Utah, Virginia, or Wisconsin.

Candidates must have:

  • A dedicated, private workspace free from distractions.
  • Reliable high-speed internet service.
  • Ability to maintain confidentiality while working remotely.
  • Availability to work a full-time schedule as assigned.


Attendance Expectations

Attendance is critical for success in this role. Employees are expected to maintain reliable attendance throughout the assignment.


Mandatory workdays include:

  • Day After Thanksgiving
  • Christmas Eve
  • New Year's Eve
  • New Year's Day
  • Martin Luther King Jr. Day

Requests to be off on the above dates cannot be accommodated.


Preferred Qualifications

  • Experience in health insurance, healthcare administration, Medicare, Medicaid, or benefits administration.
  • Previous experience working in a high-volume customer support environment.
  • Experience navigating multiple systems while maintaining accuracy and productivity.


Compensation: $19/hr to $21/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.


Benefits

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.


Background Check Statement

Offers of employment are contingent upon the successful completion of a background check, and any other applicable pre-employment screening to be determined by Insight Global where permitted by applicable law.