ZipRecruiter

Log In

2

Remote Inbound Customer Service Representative Jobs in Frisco, TX

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Fully remote role with 100% territory travel * Company-provided branded vehicle, computer, and cell ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Fully remote role with 100% territory travel * Company-provided branded vehicle, computer, and cell ...

previous page

Showing results 41-60

All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Frisco, TX

Remote Inbound Customer Service Representative information

See Frisco, TX salary details

$9

$17

$25

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote inbound customer service representative in Frisco, TX is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Frisco, TX? For Remote Inbound Customer Service Representative jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Frisco, TX look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Remote Inbound Customer Service Representative jobs? Cities near Frisco, TX with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Frisco, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,593 per year, or $17.6 per hour.

Customer Service Representative

Sweve Tech LTD

Dallas, TX • Remote

$20 - $25/hr

Full-time, Part-time

Medical, Dental, Retirement, PTO

Re-posted 21 days ago

Job description

Position Overview:

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction. The ideal candidate will be a proactive communicator, problem-solver, and a team player who can work independently in a remote setting.

Key Responsibilities:

1. Customer Support and Communication:

- Respond promptly to customer inquiries via phone, email, and live chat.

- Address customer concerns, troubleshoot issues, and provide accurate solutions.

- Maintain a positive and professional demeanor while managing customer interactions.

2. Issue Resolution and Follow-Up:

- Resolve customer complaints effectively by determining the root cause and offering appropriate resolutions.

- Escalate complex issues to relevant departments while ensuring timely follow-up and resolution.

- Track and document customer interactions, ensuring records are complete and up to date.

3. Product Knowledge and Assistance:

- Gain a deep understanding of Sweve Techs products and services to provide accurate information to customers.

- Guide customers through product features, usage, and maintenance, assisting with installation and troubleshooting as needed.

4. Collaboration and Reporting:

- Collaborate with other departments, such as Sales and Engineering, to ensure a seamless customer experience.

- Report recurring issues, customer feedback, and improvement opportunities to the Customer Service Manager.

5. Process Improvement and Best Practices:

- Identify areas for improvement in customer service processes and suggest enhancements.

- Stay updated on company policies, procedures, and new products to deliver consistent and informed service.

Qualifications:

- Education: High school diploma or equivalent required; an associate degree or higher is a plus.

- Experience: Previous experience in customer service, call centers, or remote support is preferred but not required; training will be provided.

- Technical Skills: Proficiency with CRM systems and basic computer skills; familiarity with troubleshooting basic technical issues is a plus.

- Soft Skills: Strong communication skills, both written and verbal; excellent problem-solving abilities; and attention to detail.

- Work Environment: Ability to work independently in a remote setting with minimal supervision; a reliable internet connection and a quiet workspace are required.

What We Offer:

- Competitive salary with performance bonuses.

- Flexible work-from-home arrangement.

- Comprehensive training and on boarding.

- Paid time off and company holidays.

- Career advancement opportunities within Sweve Tech LTD

- A supportive and collaborative remote work culture.

What we do at Sweve Tech LTD

Founded with a mission to shake up the industry and be a global leader, Sweve Tech Ltd specializes in electrical and electronics engineering, serving clients across continents. Whether its installations, troubleshooting, or technical maintenance, we've got it covered. With a team of seasoned experts and operations across four continents, we are not just here to solve problems we are here to future-proof businesses and our customer base. Lets just say, when it comes to innovative solutions, Sweve Tech is always a step ahead.

Join Sweve Tech Limited as a Remote Customer Service Representative and become part of a team dedicated to delivering world-class service and technical solutions. If you're passionate about helping others and thrive in a remote work environment, we encourage you to apply today!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 - 40 hours per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Health Insurance
  • 401(k)
  • Dental insurance

Shift:

  • 8 hour shift
  • Day shift
  • Monday through Friday

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

#LI-Remote

Apply