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Remote Inbound Customer Service Representative Jobs in Frederick, MD

Liveops

Remote Spanish Bilingual Customer Service

Leesburg, VA · Remote

$15.75 - $19.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Addison Group

Inside Sales Representative

Frederick, MD · Remote

$70K - $90K/yr

With a strong reputation for stability and customer-focused service, they are continuing to expand ... Engage with prospective customers via inbound and outbound calls using company-provided leads

Addison Group

Inside Sales Representative

Frederick, MD · Remote

$70K - $90K/yr

With a strong reputation for stability and customer-focused service, they are continuing to expand ... Engage with prospective customers via inbound and outbound calls using company-provided leads

HMG Careers

Sales Representative Remote

Rohrersville, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Inbound Customer Service Representative information

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How much do remote inbound customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote inbound customer service representative in Frederick, MD is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Frederick, MD? For Remote Inbound Customer Service Representative jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Frederick, MD look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Remote Inbound Customer Service Representative jobs? Cities near Frederick, MD with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Frederick, MD as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,873 per year, or $18.7 per hour.
Sales Representative (Remote)

Sales Representative (Remote)

InsuraTec

Damascus, MD • Remote

Full-time

Posted 20 days ago

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply