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Remote Inbound Customer Service Representative Jobs in Edmond, OK

Liveops

Remote Customer Service Agent

Edmond, OK · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Yukon, OK · Remote

$13 - $17.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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How much do remote inbound customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote inbound customer service representative in Edmond, OK is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What job categories do people searching Remote Inbound Customer Service Representative jobs in Edmond, OK look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Edmond, OK with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Edmond, OK as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,325 per year, or $17 per hour.

Legal Customer Service Representative I (Russian Bilingual)18

Love's Travel Stops and Country Stores

Oklahoma City, OK • Remote

$18/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago

Key responsibilities

  • Answer and manage inquiries from Pro-Driver members, attorneys, and associates through outbound phone calls.

  • Obtain specific membership information, input data into the TVC personal portal, and accurately document interactions.

  • Explain and provide instructions to ensure members complete necessary paperwork and follow applicable procedures.

Love's Travel Stops rating

5.9

Company rating: 5.9 out of 10

Based on 801 frontline employees who took The Breakroom Quiz

407th of 740 rated retailers

Job description

TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.

Benefits: * $18 p/hr * Paid Time Off * Flexible Scheduling * Medical/Dental/Vision Insurance after 30 days * Career Development * Hiring Immediately

Welcome to TVC! The Outbound Legal Customer Service Representative (Legal CSR) acts as the first point of contact for our Pro-Driver members, answering and managing their inquiries for information or service.

Job Functions: 

  • Provide excellent customer service for members, attorneys, and associates through quality outbound phone calls.
  • Place a minimum of 10 outbound calls by phone call, per hour
  •  Achieve and maintain a maximum 5-minute average call handle time
  • Utilize a maximum of 30 minutes in Follow-Up status. (Follow-Up status is defined as time unavailable after a call.)
  • Obtain specific information about membership and input into TVC personal portal
  • Precisely note member files that accurately reflects the interaction
  • Clearly explain and provide instruction to ensure the member completes any necessary paperwork, follows specific and applicable procedures for their situation
  • Support translation of inbound and outbound phone calls, document, and e-mail on behalf of members, attorneys, courts, associates, and/or providers from one language to another as required (for bilingual positions)
  • Submit planned leave requests 6 or more business days prior to the time being requested
  • Maintain good attendance by being present and available during assigned shifts
  • Report directly to Supervisor1 business day or more in advance for unplanned leave or emergencies.
  • Achieve and maintain effective, responsive, and prompt communications with Manager, Supervisor and staff through virtual channels (I.e. Email, Phone Call, Teams Instant 
    Message and Teams Meetings.)
  • Complete assigned training material to company standards (I.e. KnowBe4, Lessonly, Virtual, Ongoing Training and/or Instructor-Led.)
  • Staying aware of TVC Pro-Driver policies, plans, services, and procedures.
  • Perform all other duties as assigned and required
  • Employee will be expected to handle inbound calls in the event the outbound call volume is low. 

Experience and Qualifications:                                                                                                                    

    • High School Diploma (or GED) required (or relevant work experience)
    • 2+ years customer service experience
    • Must be fluent in English/Russian
    • Working knowledge of MSOffice, data entry applications and conducting internet searches
    • Keying speed of a minimum of 35 WPM
Skills:
    • Exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills
    • Ability to work independently and with a team in a fast-paced environment
    • Fluent in virtual communications. (Emails, Instant Messaging and Calls)
    • Familiarity with legal terms is a plus
Physical Requirements
    • Specific vision abilities may include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Schedule
    • 40 hours per week; any overtime must be approved by Supervisor/Manager
    • English/Russian Shift: Mon-Fri 9am - 6pm CST
Location
    • The location assignment is remote.

Our Culture: 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

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