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Remote Inbound Customer Service Representative Jobs in Eagle, ID

Upfront Plumbing & Drains

Customer Service Rep

Boise, ID · Remote

$18 - $22/hr

As a remote Customer Service Rep, you will begin each day as the primary point of contact for customers, managing a high volume of inbound calls. You will be responsible for maintaining control of ...

QVC

QVC Customer Service Specialist - 2nd Shift

Boise, ID · Remote

$16.25 - $21.50/hr

... help answer our inbound customer calls. Working from home, our Specialists not only assist ... This role is remote ; job seekers must reside in Idaho or an approved QVC state to be considered.

Liveops

Remote Customer Service Agent

Boise, ID · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Nampa, ID · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Meridian, ID · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Caldwell, ID · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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Remote Inbound Customer Service Representative information

See Eagle, ID salary details

$9

$17

$25

How much do remote inbound customer service representative jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote inbound customer service representative in Eagle, ID is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Eagle, ID? For Remote Inbound Customer Service Representative jobs in Eagle, ID, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Eagle, ID look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Eagle, ID are:
What cities near Eagle, ID are hiring for Remote Inbound Customer Service Representative jobs? Cities near Eagle, ID with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you

Customer Service Rep

Upfront Plumbing & Drains

Boise, ID • Remote

$18 - $22/hr

Full-time

Retirement, PTO

Re-posted 10 days ago

Job description

Upfront Plumbing, Drains, Heating, and Air is currently seeking a full-time Customer Service Rep to join our remote team, serving the Idaho (Boise area) market. This is a full-time, year-round position offering stability, an hourly wage of $18 – $22 depending on experience, and a comprehensive benefits package that includes:

  • 401(k) plan
  • Vacation pay
  • Opportunities for professional growth and advancement
  • Supportive and collaborative work culture

YOUR DAY-TO-DAY:

The Customer Service Rep will work remotely from 8:00 a.m. to 5:00 p.m., Monday through Friday, with occasional on-call responsibilities. This schedule provides a consistent workweek while allowing you to perform your duties from a professional home office setup.


As a remote Customer Service Rep, you will begin each day as the primary point of contact for customers, managing a high volume of inbound calls. You will be responsible for maintaining control of each conversation, efficiently gathering necessary information, and ensuring calls are handled promptly without delay. Your tasks will include scheduling jobs by matching technicians to the appropriate assignments based on urgency, location, and skill set. Throughout the day, you will serve as the main communication liaison among customers, technicians, and management, keeping all parties informed of updates and changes. You will also be responsible for confirming appointments, rescheduling as needed, updating records, and ensuring that every customer interaction is completed with accuracy and follow-through.


REQUIREMENTS:

  • Residence in Idaho (Boise area)
  • Ability to work remotely with your own computer, monitors, phone, and high-speed internet suitable for a call-heavy role
  • Skills in clear and professional communication in a fast-paced, high-volume call environment
  • Strong decision-making and real-time problem-solving abilities
  • Accountability for follow-through and closing the loop on customer needs
  • Commitment to reliability, clarity, and consistency

APPLY WITH PURPOSE:

If you are interested in this remote opportunity and meet the requirements, we encourage you to complete our mobile-friendly application.


LEARN MORE ABOUT OUR MISSION:

For nearly twenty years, Upfront Plumbing Drains Heating and Air has delivered a new standard of service to the community. Our team is committed to improving challenging situations while upholding the highest standards of health and sanitation. As a licensed, bonded, and insured company, we are known for getting the job done quickly and correctly, earning the trust of our community.


We are a motivated team that thrives in a relaxed and supportive environment. Our culture encourages success without sacrificing passion. We strive to be a company where employees can build long-term careers, achieve their goals, and feel appreciated as part of a growing organization.

Apply