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Remote Inbound Customer Service Representative Jobs in Bulverde, TX

ibex

Customer Service Representative

New Braunfels, TX · Remote

$14.25 - $19.50/hr

Overview Looking for a remote career where your hard work and your contributions make a difference ... As a Customer Support Representative, you will be the friendly voice customers rely on for answers ...

Liveops

Remote Customer Service Agent

San Antonio, TX · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

San Marcos, TX · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

New Braunfels, TX · Remote

$14 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Bulverde, TX

Remote Inbound Customer Service Representative information

See Bulverde, TX salary details

$8

$16

$24

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote inbound customer service representative in Bulverde, TX is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.80 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What cities near Bulverde, TX are hiring for Remote Inbound Customer Service Representative jobs? Cities near Bulverde, TX with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Bulverde, TX as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,169 per year, or $16.9 per hour.

Customer Service Representative

ibex

New Braunfels, TX • Remote

$14.25 - $19.50/hr

Full-time

Re-posted 17 hours ago

Job description

Overview

Looking for a remote career where your hard work and your contributions make a difference? At ibex, we are hiring motivated, customer-focused individuals to support a leading utility company in a fast paced and engaging environment.

This is more than just a call center job, it’s an opportunity to build valuable skills, work alongside a great team and be part of a company that invests in your success.


Responsibilities

What You Will Do:

As a Customer Support Representative, you will be the friendly voice customers rely on for answers, guidance, and solutions. Every interaction is an opportunity to create a positive experience while helping customers manage important services and account needs.

Your day to day will include:

  • Billing questions and payment support
  • Starting or stopping utility services
  • Account updates and service requests
  • Troubleshooting customer concerns
  • Providing clear, professional, and empathetic support
  • Navigating multiple systems and tools to find solutions quickly

Qualifications

What You Will Bring:

We are looking for dependable, positive people who are ready to learn and succeed.

Successful candidates have:

  • Strong communication and customer service skills
  • Ability to stay calm and professional during challenging conversations
  • Comfort navigating multiple computer systems and applications
  • Critical thinking and problem-solving skills
  • Basic math skills for billing, balances, and payment related questions
  • Experience using basic Excel functions, including search tools and filters
  • Strong attention to detail
  • Ability to multitask and stay organized in a fast-paced environment
  • A team-oriented mindset and strong work ethic

Eligible States

This role is currently limited to candidates residing in:

Arkansas, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin, and Wyoming.

Must have:

  • 18+ years of age with a High School diploma or equivalent
  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Must remain on camera during working hours

Why Join ibex?

  • Supportive leadership and collaborative teams
  • Coaching, recognition programs, and real career growth opportunities
  • Positive, performance driven culture
  • Work from home
  • Paid training
  • 401k, Health, dental, and vision benefits
  • PTO, referral bonuses and employee discounts
  • Free cell phone for all employees!
  • Childcare assistance programs

Ready to Get Started? Apply today and start building your future with ibex!