Des Moines, IA · On-site +1
$50K/yr
This is a 100% remote position working Monday-Friday 9:45am-6:15pm CST* American Guardian Warranty ... As a Customer Service Representative you will be responsible for taking inbound calls from AGWS ...
Des Moines, IA · On-site +1
$50K/yr
This is a 100% remote position working Monday-Friday 9:45am-6:15pm CST* American Guardian Warranty ... As a Customer Service Representative you will be responsible for taking inbound calls from AGWS ...
West Des Moines, IA · Remote
$21 - $22/hr
... fully remote, long-term contract role based in West Des Moines, Iowa. This position is ideal for ... Proven ability to manage both inbound and outbound calls with professionalism and consistency.
New
Quick apply
West Des Moines, IA · Remote
$21 - $22/hr
... fully remote, long-term contract role based in West Des Moines, Iowa. This position is ideal for ... Proven ability to manage both inbound and outbound calls with professionalism and consistency.
New
IA · On-site +1
$15.50 - $21.25/hr
You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
IA · On-site +1
$15.50 - $21.25/hr
You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Des Moines, IA · Remote
$15.50 - $21.25/hr
You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Des Moines, IA · Remote
$15.50 - $21.25/hr
You will deliver world-class customer service to inbound callers as well as utilize product ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Des Moines, IA · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Des Moines, IA · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Ankeny, IA · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Ankeny, IA · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
West Des Moines, IA · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
West Des Moines, IA · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...
Ankeny, IA · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Ankeny, IA · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
West Des Moines, IA · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
West Des Moines, IA · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Des Moines, IA · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Des Moines, IA · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Des Moines, IA · Remote
$21.47/hr
Client Service Specialist (Contract‑to‑Hire) Remote Locations: Las Vegas, NV (Work-From-Home ... This is a true inbound customer service role. You'll support existing customers and respond to ...
Des Moines, IA · Remote
$21.47/hr
Client Service Specialist (Contract‑to‑Hire) Remote Locations: Las Vegas, NV (Work-From-Home ... This is a true inbound customer service role. You'll support existing customers and respond to ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Comfortable working in a remote environment * Willing to complete required state licensing * Own a ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Comfortable working in a remote environment * Willing to complete required state licensing * Own a ...
Carlisle, IA · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Quick apply
Carlisle, IA · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Carlisle, IA · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Carlisle, IA · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions ... Skill improvement - continually strive to improve the cognitive and customer service skills ...
Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions ... Skill improvement - continually strive to improve the cognitive and customer service skills ...
Des Moines, IA · Remote
$15.50 - $21.25/hr
Strong organizational skills with a proactive, customer-focused mindset.
Des Moines, IA · Remote
$15.50 - $21.25/hr
Strong organizational skills with a proactive, customer-focused mindset.
West Des Moines, IA · Remote
$19 - $22/hr
If you are someone who can deliver attentive service in a remote environment while maintaining ... Proven ability to handle both inbound and outbound calls with professionalism and consistency.
Quick apply
West Des Moines, IA · Remote
$19 - $22/hr
If you are someone who can deliver attentive service in a remote environment while maintaining ... Proven ability to handle both inbound and outbound calls with professionalism and consistency.
Ankeny, IA · Remote
$14.50 - $18.25/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Ankeny, IA · Remote
$14.50 - $18.25/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
West Des Moines, IA · Remote
$15.25 - $19.25/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
West Des Moines, IA · Remote
$15.25 - $19.25/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
$9.26 - $10.72
2% of jobs
$10.72 - $12.18
4% of jobs
$12.18 - $13.64
11% of jobs
$14.44 is the 25th percentile. Wages below this are outliers.
$13.64 - $15.09
15% of jobs
The median wage is $16.44 / hr.
$15.09 - $16.55
20% of jobs
$16.55 - $18.01
15% of jobs
$19.01 is the 75th percentile. Wages above this are outliers.
$18.01 - $19.47
13% of jobs
$19.47 - $20.93
7% of jobs
$20.93 - $22.38
6% of jobs
$22.38 - $23.84
4% of jobs
$23.84 - $25.30
3% of jobs
$9
$17
$25
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
Cities near Ackworth, IA with the most Remote Inbound Customer Service Representative job openings:
Des Moines, IA • On-site, Remote
$50K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
8.1
Based on 47 frontline employees who took The Breakroom Quiz
113th of 247 rated software companies
Get the full story on Breakroom
Sourced by ZipRecruiter
Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.
Computer and computer peripheral equipment and software wholesalers
1,001 - 5,000 Employees
Dayton, OH, US
1866
