Baltimore, MD · Remote
$18.50/hr
Description As a Customer Service Representative, you will be supporting a residential services ... of inbound calls. This is a remote, contract position that will support the team during their ...
Baltimore, MD · Remote
$18.50/hr
Description As a Customer Service Representative, you will be supporting a residential services ... of inbound calls. This is a remote, contract position that will support the team during their ...
Ellicott City, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Ellicott City, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Glen Burnie, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Glen Burnie, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Germantown, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Germantown, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Upper Marlboro, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Upper Marlboro, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Hyattsville, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Hyattsville, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Laurel, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Laurel, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Silver Spring, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Silver Spring, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Gaithersburg, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Gaithersburg, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Waldorf, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Waldorf, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Hagerstown, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Hagerstown, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bethesda, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bethesda, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Columbia, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Columbia, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Rockville, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Rockville, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bowie, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bowie, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Baltimore, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Baltimore, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Frederick, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Frederick, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bel Air, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bel Air, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Annapolis, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Annapolis, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Salisbury, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Salisbury, MD · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
$9.57 - $11.07
2% of jobs
$11.07 - $12.58
4% of jobs
$12.58 - $14.08
11% of jobs
$14.92 is the 25th percentile. Wages below this are outliers.
$14.08 - $15.59
15% of jobs
The median wage is $16.98 / hr.
$15.59 - $17.09
20% of jobs
$17.09 - $18.60
15% of jobs
$19.64 is the 75th percentile. Wages above this are outliers.
$18.60 - $20.11
13% of jobs
$20.11 - $21.61
7% of jobs
$21.61 - $23.12
6% of jobs
$23.12 - $24.62
4% of jobs
$24.62 - $26.13
3% of jobs
$9
$18
$26
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
$18.50/hr
Contractor
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
TekSystems is currently hiring for a FULLY REMOTE Customer Service Representative!
MUST HAVE: 2-4 years of recent call center experience! Preferably experience working remotely previously. Must be in the EST time zone!
Description
As a Customer Service Representative, you will be supporting a residential services team as the subject matter expert and real-time troubleshooter for customers in need. This position requires exceptional customer service skills to address products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Additional Skills & Qualifications
• An effective communicator who understands the importance of listening and being empathetic
• Problems solving skills and a passion to create customer satisfaction.
• Previous customer service experience
• Bi-lingual (Spanish) a plus but not required.
• Knowledge of basic office equipment and Office 365
Job Type & Location
This is a Contract position based out of Baltimore, MD.
Pay and BenefitsThe pay range for this position is $18.50 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully remote position.
Application DeadlineThis position is anticipated to close on Aug 5, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
