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Remote Import Export Customer Service Jobs in Michigan

A.N. Deringer

Import Specialist II

Dearborn, MI · Remote

$20 - $30/hr

This is a remote role that follows a Tuesday through Sunday, 4:00PM to 12:00AM Eastern Standard ... Serves as the customer service liaison between the company and the customer(s) * Resolves problems ...

A.N. Deringer, Inc.

Import Specialist II

Dearborn, MI · Remote

$20 - $30/hr

This is a remote role that follows a Tuesday through Sunday, 4:00PM to 12:00AM Eastern Standard ... Serves as the customer service liaison between the company and the customer(s) * Resolves problems ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Taylor, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Saginaw, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lansing, MI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bay City, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Macomb, MI · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Livonia, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westland, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Holland, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Clinton Township, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Howell, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Midland, MI · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ypsilanti, MI · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Jackson, MI · Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsImport Export Customer Service JobsRemote Import Export Customer Service JobsRemote Import Export Customer Service Jobs in Michigan

Remote Import Export Customer Service information

What is the difference between Remote Import Export Customer Service vs Remote Customs Coordinator?

AspectRemote Import Export Customer ServiceRemote Customs Coordinator
Primary RoleHandling customer inquiries, order processing, and support related to import/export shipmentsManaging customs documentation, compliance, and coordination with customs authorities
Required SkillsCustomer service, knowledge of import/export procedures, communication skillsRegulatory knowledge, documentation expertise, attention to detail
Work EnvironmentRemote, customer-facing, logistics or supply chain companiesRemote or office-based, customs and compliance departments

While both roles involve import/export processes, Remote Import Export Customer Service focuses on customer interactions and support, whereas Remote Customs Coordinator specializes in customs compliance and documentation management. Both require knowledge of import/export regulations but serve different functions within the supply chain.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually depending on industry and experience. Advanced positions requiring leadership skills, industry knowledge, and sometimes certifications typically offer higher compensation.

How much do import-export agents make?

Import-export customer service agents typically earn between $30,000 and $50,000 annually, depending on experience, location, and company size. Remote roles may offer similar pay, with some positions paying higher for specialized knowledge of international trade regulations and logistics tools.

How does a Remote Import Export Customer Service representative typically coordinate with logistics and compliance teams?

As a Remote Import Export Customer Service representative, you will regularly collaborate with logistics and compliance teams to ensure smooth, timely shipments and adherence to international trade regulations. This often involves virtual meetings, updating shared tracking systems, and promptly communicating documentation requirements or shipping updates. You'll need strong organizational skills and the ability to proactively resolve issues that may arise due to customs delays or regulatory changes. Effective communication and teamwork are essential, as your input directly impacts customer satisfaction and the overall supply chain efficiency.

How can I make 2000 a week working from home?

A Remote Import Export Customer Service role can potentially pay $2000 or more weekly if you have strong communication skills, industry knowledge, and experience handling high-volume accounts. Earning this level often requires consistent performance, possibly working full-time hours, and developing expertise in international trade processes and customer support tools. Building a reputation for reliability and efficiency can help increase earning potential in this field.

What are the key skills and qualifications needed to thrive as a Remote Import Export Customer Service representative, and why are they important?

To thrive as a Remote Import Export Customer Service representative, you need strong organizational skills, knowledge of international trade processes, and experience with order management, often supported by a background in logistics or a related field. Familiarity with shipping documentation systems, CRM software, and international regulations such as Incoterms is typically required. Excellent communication, problem-solving abilities, and cultural sensitivity are standout soft skills in this role. These skills ensure efficient coordination, compliance, and customer satisfaction in a complex, global environment.

What is a Remote Import Export Customer Service job?

A Remote Import Export Customer Service job involves assisting clients and stakeholders with international shipping, customs documentation, and logistics issues from a remote location. Professionals in this role communicate with customers, freight forwarders, and customs brokers to ensure the smooth import and export of goods. They handle inquiries, resolve problems, track shipments, and ensure compliance with international trade regulations. Strong communication, organizational skills, and knowledge of import/export processes are essential for this position.

How do I get into the import-export field?

To enter the import-export customer service field, gaining knowledge of international trade regulations, customs procedures, and logistics is essential. Relevant skills include communication, problem-solving, and familiarity with shipping software or ERP systems. Certifications such as a Customs Broker license or import/export compliance training can enhance job prospects.
What are popular job titles related to Remote Import Export Customer Service jobs in Michigan? For Remote Import Export Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Import Export Customer Service jobs in Michigan look for? The top searched job categories for Remote Import Export Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Remote Import Export Customer Service jobs? Cities in Michigan with the most Remote Import Export Customer Service job openings:
Remote Import Export Customer Service jobs near you

Import Specialist II

A.N. Deringer

Dearborn, MI • Remote

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 6 days ago

Job description

This is a remote role that follows a Tuesday through Sunday, 4:00PM to 12:00AM Eastern Standard Time schedule.The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.Job Description:
  • Serves as the customer service liaison between the company and the customer(s) 
  • Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
  • Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
  • Traces shipments and re-routes freight accordingly.
  • Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
  • Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
  • Cross-trains in additional responsibilities.
  • Handles confidential information.
  • Has experience specific to client submission requirements and clearance of specific commodities 
  • Opens files, enters notes, information and document requests in corporate systems 
  • Reviews documentation or issues documents to meet government regulations and carrier regulations 
  • Convert and verify shipment weight, volume and foreign currency 
  • Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed 
  • Communicates with specific offices, departments, and teams on all issues affecting customs brokerage 
  • Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
  • Maintains communication with customers, carriers and vendors 
  • Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
  • Coordinates pick-ups and invoices files 
  • Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients. 
  • Handles accounting processes accurately and in a timely manner
  • Performs additional duties as assigned by management.

Required Qualifications:

  • High school diploma/GED
  • 2+ years of northern border customs experience
    The hourly compensation for this position ranges from $20.00 to $30.00, depending on experience and education.Competencies:All Deringer employees should be fully committed to the Core Values:Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of AccountabilityIn addition, the following competencies are specific to this position:Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.Work Standards – Sets high standards and well-defined realistic goals for one’s self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work.
    Ready to join our team?
    A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life.Disclaimer:The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities.  Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

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