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Remote Import Coordinator Jobs in Santa Rosa, CA

Customer Representative Agent

Napa, CA · Remote

$18.25 - $24.75/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Remote Import Coordinator information

See Santa Rosa, CA salary details

$18

$26

$38

How much do remote import coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote import coordinator in Santa Rosa, CA is $26.52, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $28.89 per hour, depending on experience, location, and employer.

What is a remote import coordinator?

A Remote Import Coordinator manages the logistics and documentation involved in importing goods while working remotely. They ensure compliance with customs regulations, track shipments, communicate with vendors and freight forwarders, and resolve import-related issues. Strong organizational skills, attention to detail, and knowledge of international trade regulations are essential for this role.

What skills and qualifications are needed to be a remote import coordinator?

A Remote Import Coordinator needs a solid understanding of international trade regulations, logistics processes, and documentation requirements, often backed by experience in supply chain or logistics roles. Familiarity with import/export management software, ERP systems, and customs clearance platforms such as SAP or CargoWise is commonly required. Outstanding organizational skills, problem-solving abilities, and clear written and verbal communication help individuals excel in coordinating across time zones and diverse teams. These skills ensure the smooth flow of goods, compliance with regulations, and timely resolution of issues in a fast-paced, remote work environment.

What challenges do remote import coordinators face and how are they addressed?

Remote Import Coordinators often encounter challenges such as navigating constantly changing customs regulations, coordinating shipments across different time zones, and resolving documentation discrepancies. Addressing these issues requires staying updated on international trade changes, utilizing robust communication tools, and working closely with customs brokers and suppliers. Effective coordinators proactively track all shipments, anticipate potential delays, and use critical thinking to find quick solutions. Many companies provide regular training, access to updated resources, and collaborative digital platforms to help team members address these challenges effectively.

What are popular job titles related to Remote Import Coordinator jobs in Santa Rosa, CA?

For Remote Import Coordinator jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Import Coordinator jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Import Coordinator jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Import Coordinator jobs?

Cities near Santa Rosa, CA with the most Remote Import Coordinator job openings:

Infographic showing various Remote Import Coordinator job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution, with an average salary of $55,169 per year, or $26.5 per hour.

Customer Service Representative - EMS Experience - Remote

ProTransport-1

Cotati, CA • On-site, Remote

$16.90/hr

Full-time

Posted 16 days ago


Job description

Under general supervision of the Communications Manager, Communications Supervisor, and/or Communication Center Lead, the Customer Service Representative (CSR) is responsible for answering and triaging all undirected calls coming into the Communications Center and directing them to the most appropriate resource.
Note: ProTransport-1 is based in Northern California so the times listed below are in Pacific time. This is a remote opportunity. Qualified individuals will need to be successful working in a remote setting. A designated work area is required.
Pay Rate: $16.90/hr+ (depending on location)
Hours: 12-hour shifts, 8 hours of regular time, 3.5 hours of overtime (8:00 am to 8:00 pm or 9:00 am to 9:00 pm)
Days: Every other Wednesday, Thursdays, Fridays, and Saturdays or Sundays, Mondays, Tuesdays, and every other Wednesday
Essential Duties & Responsibilities:
  • Able to operate a multi-line, computerized phone system as well as radio communication equipment
  • Able to navigate multiple screens and software/computer programs while simultaneously documenting all phone and radio communication using a computer aided dispatch (CAD) program
  • Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with all callers
  • Develop a high degree of familiarity with Company service areas and medical facilities
  • Demonstrate exceptional customer service skills with both internal and external customers
  • Comply with all Company and customer policies and procedures as they pertain to the coordination of patient referral and transport
  • Demonstrate the ability to professionally manage difficult interactions and effectively direct the flow of conversation
  • Attend all mandatory meetings and trainings
  • Perform all other duties as assigned

Minimum Requirements:
  • High School Diploma, GED, or equivalent
  • Minimum of one (1) year of previous multi-line telephone experience or prior EMS experience
  • Ability to type a minimum of forty (40+) words per minute
  • Demonstrate ability to communicate clearly and professionally both verbally and in writing
  • Proficient computer skills including Microsoft Office, email, and spreadsheet software programs
  • Ability to accurately take incoming request while simultaneously documenting the information
    electronically

Preferred Qualifications:
  • Previous work experience as an EMS Dispatcher or Communications Technician
  • Emergency Medical Technician (EMT) certification

Additional Requirements:
  • Must be able to successfully complete training with four to six (4-6) weeks of start date
  • Must obtain American Heart Association (AHA) BLS certification within six (6) months of beginning employment
  • Must be able to successfully obtain EMD certification within six (6) months of beginning employment
  • Must be available to work all shifts, including but not limited to, day/swing/night, weekends, holidays, and mandatory overtime as needed and perform role efficiently and consistently during shifts
  • Able to rotate shift assignments as needed and/or required based on operational need
  • Must be able to successfully pass pre-employment screening upon acceptance of an offer, which includes a background investigation and pre-employment drug and alcohol screening

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.