ZipRecruiter

Log In

2

Remote Immigration Customer Service Jobs in Villa Rica, GA

previous page

Showing results 41-60

All JobsImmigration Customer Service JobsRemote Immigration Customer Service JobsRemote Immigration Customer Service Jobs in Villa Rica, GA

Remote Immigration Customer Service information

See Villa Rica, GA salary details

$8

$16

$23

How much do remote immigration customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote immigration customer service in Villa Rica, GA is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.27 per hour, depending on experience, location, and employer.

What is a remote immigration customer service representative?

A Remote Immigration Customer Service representative assists individuals and organizations with immigration-related questions and concerns via phone, email, or chat from a remote location. They help clients understand immigration processes, documentation requirements, application statuses, and provide guidance on next steps. These professionals often work for government agencies, law firms, or private companies specializing in immigration services. Their goal is to deliver accurate, timely, and empathetic support to people navigating complex immigration procedures.

What are the key skills and qualifications needed to thrive as a remote immigration customer service representative?

To thrive as a Remote Immigration Customer Service representative, you need a solid understanding of immigration processes, strong problem-solving abilities, and excellent verbal and written communication skills, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, secure document handling platforms, and remote communication tools like email and chat is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you stand out when assisting clients from diverse backgrounds. These skills and qualities are crucial to efficiently resolve complex immigration inquiries and provide clear, empathetic support to clients navigating stressful processes.

What are some common challenges faced by remote immigration customer service representatives, and how can they be managed?

Remote Immigration Customer Service representatives often navigate complex immigration policies while addressing clients' diverse concerns and emotions. Challenges can include handling high volumes of inquiries, staying up to date with frequent policy changes, and managing sensitive situations with empathy and professionalism. Effective time management, continuous training, and strong communication skills are essential for success. Many employers also provide knowledge bases and regular team check-ins to support remote staff and ensure consistent, accurate service.

What is the difference between Remote Immigration Customer Service vs Remote Visa Specialist?

AspectRemote Immigration Customer ServiceRemote Visa Specialist
CredentialsBasic customer service skills, sometimes immigration knowledgeSpecific visa or immigration certifications often required
Work EnvironmentRemote, customer support centers, call centersRemote, legal or government offices, consulting firms
Employer & IndustryImmigration agencies, law firms, government agenciesLegal firms, government departments, immigration consultancies
Search & Comparison IntentUnderstanding customer support roles in immigrationSpecialized visa processing and legal compliance roles

Remote Immigration Customer Service focuses on assisting clients with general immigration inquiries and providing support, often requiring customer service skills. Remote Visa Specialists handle specific visa applications, requiring specialized legal knowledge and certifications. Both roles are remote and industry-related but differ in technical expertise and responsibilities.

What are popular job titles related to Remote Immigration Customer Service jobs in Villa Rica, GA?

For Remote Immigration Customer Service jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Remote Immigration Customer Service jobs in Villa Rica, GA look for?

The top searched job categories for Remote Immigration Customer Service jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Remote Immigration Customer Service jobs?

Cities near Villa Rica, GA with the most Remote Immigration Customer Service job openings:

Remote Immigration Customer Service jobs near you
Infographic showing various Remote Immigration Customer Service job openings in Villa Rica, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,127 per year, or $16.4 per hour.

Customer Service Associate

Atlanta, GA • Remote

Marpai Administrators LLC
See more jobs at Marpai Administrators LLCexternal

$14.42 - $19.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:
The Customer Service Associate supports Customer Service Representatives and internal department requirements outside of standard call handling. This role assists with non-call workflows, operational inquiries, digital communication channels, and cross-functional support needs. The position may also answer basic-level customer service calls when call volume warrants, helping maintain service levels and ensure timely support for members, providers, clients, and internal stakeholders.
 
WHAT YOU WILL BE DOING: 
Customer Service and Department Support
  • Provide daily administrative and operational support to Customer Service Representatives to help maintain workflow continuity and timely issue resolution.
  • Support internal department requirements outside of standard call handling, including follow-up tasks, documentation updates, email inquiries, portal messages, and departmental requests.
  • Monitor and respond to inquiries received through approved customer service communication channels, including Member Portal Chat, Message Board, and Customer Service email group.
  • Assist with answering calls when  when additional call support is needed due to call volume or business demand.
  • Escalate complex, sensitive, or unresolved issues to the appropriate Customer Service Representative, Lead Customer Service Representative, supervisor, or operational department.
  • Maintain accurate documentation of work completed, inquiries handled, follow-up actions, and pending items in accordance with department expectations.
  • Assist with basic-level calls when volume warrants while maintaining professionalism and adherence to call handling expectations
  • Demonstrate accountability, teamwork, dependability, and a commitment to continuous improvement.
  • Other duties as required
 
KNOWLEDGE, SKILLS AND ABILITIES
  • Strong customer service mindset with the ability to support multiple team members and internal departments professionally. 
  • Ability to manage non-call workflows, follow-up items, email inquiries, portal messages, and administrative support tasks accurately and efficiently.
  • Clear verbal and written communication skills with attention to detail and professionalism.
  • Ability to research routine inquiries, document findings, and escalate complex issues appropriately.
  • Strong organizational, prioritization, and time-management skills.
  • Ability to work independently in a remote environment while contributing effectively to team success.
  • Ability to maintain confidentiality and comply with HIPAA, regulatory, and company policy requirements.

WHAT DO YOU NEED
  • High School Diploma or GED required.
  • Call center experience (TPA / Self-Funded Plans preferred).
  • Basic understanding of healthcare benefits, eligibility, claims processing, provider networks, healthcare terminology, and HIPAA requirements preferred.
  • WLT system knowledge preferred. 
 
WORK REQUIREMENTS:
  • Remote work environment requiring prolonged computer use and telephone interaction.
  • Ability to work scheduled business hours and overtime as required to support business needs.
  • Ability to maintain a secure home office environment that meets company standards.
 
WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection
 
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 

This is a remote position.