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Remote Ibm Technical Writing Jobs in Iowa (NOW HIRING)

Interstates

Revit Technical Instructor

Sioux Center, IA · On-site +1

$70K - $87K/yr

Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...

Resource Innovations

Energy Engineer

Des Moines, IA · On-site +1

This position may be remote, with a preferred location in Illinois, Iowa, Massachusetts, New Jersey ... Strong communication, technical writing, analytical, organizational, and self-management skills ...

GFT.

OE Transmission Line Engineers

Des Moines, IA · On-site +1

$100K - $140K/yr

Strong technical writing and verbal communication skills. What we prefer you bring: * Experience ... Remote work environment. Generally, no travel required. * Comprehensive benefits package including ...

BITCO Insurance Companies

Mainframe Developer

Davenport, IA · On-site +1

$43.50 - $55.75/hr

Writes, tests and debugs programs * Thoroughly tests changes to ensure they are error free before ... IBM Mainframe experience in JCL, TSO, COBOL, PL/I, and Easytrieve * Systems analysis, design, and ...

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Remote Ibm Technical Writing information

What are the key skills and qualifications needed to thrive as a Remote IBM Technical Writer, and why are they important?

To thrive as a Remote IBM Technical Writer, you need strong writing skills, attention to detail, and familiarity with IBM products or related technical domains, often supported by a degree in English, communications, or computer science. Proficiency with documentation tools like IBM Knowledge Center, XML, DITA, and version control systems is typically required. Excellent communication, self-motivation, and the ability to collaborate virtually make someone stand out in this position. These skills ensure the creation of clear, accurate, and user-friendly documentation that supports IBM’s global clients and teams.

What is a Remote IBM Technical Writer?

A Remote IBM Technical Writer is a professional who creates, edits, and maintains technical documentation for IBM products and services while working from a remote location. Their work may include writing user manuals, installation guides, API documentation, and online help content for IBM software and hardware. Remote IBM Technical Writers collaborate with engineers, product managers, and other stakeholders to ensure documentation is accurate, clear, and easy to understand. Strong knowledge of IBM technologies and tools, as well as excellent communication skills, are essential for this role.

How do remote IBM Technical Writers typically collaborate with engineering and product teams to gather information for documentation?

Remote IBM Technical Writers frequently use digital tools such as video conferencing, instant messaging, and project management platforms to coordinate with engineering and product teams. They attend virtual meetings, participate in sprint reviews, and schedule one-on-one sessions to clarify technical concepts and gather detailed information. Building strong communication channels and proactively reaching out to subject matter experts are key strategies for overcoming the challenges of remote collaboration. Effective documentation often relies on establishing regular check-ins and maintaining clear, organized records of all communications.

What is the difference between Remote Ibm Technical Writing vs Remote Cisco Technical Writing?

AspectRemote Ibm Technical WritingRemote Cisco Technical Writing
Required CredentialsTechnical degree, certifications in IBM products or technical writingTechnical degree, certifications in Cisco products or technical writing
Work EnvironmentRemote, often within IBM project teamsRemote, within Cisco's technical documentation teams
Employer & Industry UsageIBM, technology and enterprise solutionsCisco, networking and telecommunications
Common Search & ComparisonYesYes

Remote Ibm Technical Writing and Remote Cisco Technical Writing share similarities in required credentials, work environment, and industry usage. Both roles involve creating technical documentation for their respective companies' products and are performed remotely. The main difference lies in the specific industry focus: IBM specializes in enterprise solutions, while Cisco focuses on networking and telecommunications. Candidates should consider their industry expertise when choosing between these roles.

What are popular job titles related to Remote Ibm Technical Writing jobs in Iowa? For Remote Ibm Technical Writing jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Ibm Technical Writing jobs in Iowa look for? The top searched job categories for Remote Ibm Technical Writing jobs in Iowa are:
Remote Ibm Technical Writing jobs near you

Technical Account Manager

Varonis

Des Moines, IA • Remote

Other

Re-posted 26 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

177th of 241 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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