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Remote I3 Jobs in Virginia (NOW HIRING)

XACT

Customer Service Specialist - VA

Virginia Beach, VA · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... i3 processor, or better). Laptops are not eligible for the work-at-home agent program. * A 19″ ...

XACT

Customer Service Specialist - VA

Richmond, VA · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent ...

All JobsI3 JobsRemote I3 JobsRemote I3 Jobs in Virginia

Remote I3 information

What is a Remote I3?

Remote I3 positions typically refer to jobs that can be performed remotely and are related to the IBM i3 system or infrastructure, information, and innovation roles. These positions often involve managing, developing, or supporting IT systems, software, or business processes from a remote location. The exact responsibilities can vary depending on the industry and company, but generally, these roles require strong technical skills and the ability to collaborate virtually with teams. Working remotely allows employees to contribute from anywhere, offering flexibility and work-life balance.

How does the Remote I3 role typically collaborate with cross-functional teams while working from a distance?

In the Remote I3 role, collaboration with cross-functional teams is often facilitated through digital communication platforms such as Slack, Zoom, or Microsoft Teams. Team members regularly participate in virtual meetings, brainstorming sessions, and project management tools to stay aligned on goals and deliverables. Clear documentation and proactive communication are essential to ensure everyone is informed and engaged. The remote environment encourages autonomy but also requires strong organizational and interpersonal skills to maintain effective teamwork.

What are the key skills and qualifications needed to thrive as a Remote IT Support Specialist, and why are they important?

To thrive as a Remote IT Support Specialist, you need strong troubleshooting abilities, knowledge of computer systems and networks, and typically a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues remotely. These skills ensure efficient support, minimize downtime, and maintain user satisfaction in distributed work environments.

What is the difference between Remote I3 vs Remote Network Technician?

AspectRemote I3Remote Network Technician
Required CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentRemote, client support, troubleshootingRemote, network setup, troubleshooting
Industry UsageIT support, enterprise networksIT support, enterprise networks
Common Search IntentUnderstanding role differences, job requirementsUnderstanding role differences, job requirements

Remote I3 and Remote Network Technician roles share similar certifications and work environments, focusing on network support and troubleshooting. The main difference lies in the specific job functions: Remote I3 often involves higher-level support and client interaction, while Remote Network Technicians focus more on network setup and maintenance. Both roles are integral in IT support within enterprise environments and are frequently compared by job seekers seeking clarity on responsibilities and qualifications.

What are the most commonly searched types of I3 jobs in Virginia?

The most popular types of I3 jobs in Virginia are:

What are popular job titles related to Remote I3 jobs in Virginia?

For Remote I3 jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote I3 jobs in Virginia look for?

The top searched job categories for Remote I3 jobs in Virginia are:

What cities in Virginia are hiring for Remote I3 jobs?

Cities in Virginia with the most Remote I3 job openings:

Remote I3 jobs near you

Customer Service Specialist - VA

Virginia Beach, VA • On-site, Remote

XACT
Telecommunications • 51 - 200 employees
Learn more about XACTexternal

$14.99 - $15/hr

Full-time, Contractor

Dental, Vision, Life, PTO

Re-posted 10 days ago

Key responsibilities

  • Provide excellent customer service to clients and customers from a remote home office.

  • Maintain a dedicated, distraction-free workspace with appropriate equipment such as a computer, monitor, webcam, headset, and internet connection.

  • Participate in training, compliance, and collaboration activities using a webcam and VOIP headset.

Job description

This is a remote position.

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.



Requirements
• Must speak English fluently.

• Be able to type 40 words per minute or greater;

• High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed.

•  Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.

• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program.

• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.

• A webcam, for training, compliance, and collaboration purposes.

• A wired network connection (wireless is not permitted).

•  An approved-brand USB headset for VOIP

•  A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred.



Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through Aetna, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.