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Remote Hvac Customer Service Jobs in Spring, TX (NOW HIRING)

Manager, Total Rewards

Houston, TX · Remote

$116K - $145K/yr

Real service. At  SupplyHouse.com , we value every individual team member and cultivate a ... for our customers. SupplyHouse.com, an innovative e-commerce heating, plumbing, and HVAC supply ...

Senior Energy Engineer

Houston, TX · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Senior Energy Engineer

Houston, TX · On-site +1

$140K - $150K/yr

Their expertise spans HVAC system design, electrical upgrades, building automation systems ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

This is a full-time remote role for an MEP Engineer/Designer. The role involves day-to-day tasks ... Working knowledge of plans, specifications and schematics associated with related trade. HVAC load ...

This is a full-time remote role for an MEP Engineer/Designer. The role involves day-to-day tasks ... Working knowledge of plans, specifications and schematics associated with related trade. HVAC load ...

Lead Energy Engineer

Houston, TX · On-site +1

$97K - $128K/yr

This remote position is based in Houston, TX with regional and local travel as needed ICF is a ... Manage and lead engineering reviews of energy savings calculations for HVAC systems, building ...

Service Technician

Houston, TX · On-site +1

$29 - $36/hr

... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... Experience in HVAC a plus. * You are able to work independently and complete tasks within assigned ...

Field Service Technician

Houston, TX · On-site +1

$29 - $36/hr

... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... Experience in HVAC a plus. * You are able to work independently and complete tasks within assigned ...

Digital Marketing Coach

Katy, TX · Remote

$50K - $70K/yr

We collaborate with HVAC and other home services professionals to build great brands and help them ... People who enjoy working hard in a fast-paced, remote environment will thrive here. Being able to ...

CQA Roof Observer

Houston, TX · Remote

$25 - $35/hr

... HVAC/mechanical systems, and BMS/BAS improvements and implementation. * Do you have strong ... Work is performed on or in the buildings of customers * Work requires safely climbing ladders daily

Source, vet, and manage service providers (cleaning, security, HVAC, general contractors, etc ... Strong customer service skills and the ability to keep vendors engaged and accountable. * High ...

Principal Engineer

Houston, TX · Remote

$50K - $60K/yr

... HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are ...

... HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are ...

QA Engineering Team Lead

Houston, TX · Remote

$29K - $36K/yr

... HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are ...

Showing results 21-40

Remote Hvac Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do remote hvac customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote hvac customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote HVAC customer service representative?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What is remote HVAC customer service?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.
What are popular job titles related to Remote Hvac Customer Service jobs in Spring, TX? For Remote Hvac Customer Service jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Remote Hvac Customer Service jobs in Spring, TX look for? The top searched job categories for Remote Hvac Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Hvac Customer Service jobs? Cities near Spring, TX with the most Remote Hvac Customer Service job openings:
Infographic showing various Remote Hvac Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Manager, Total Rewards

SupplyHouse

Houston, TX • Remote

$116K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


SupplyHouse rating

8.3

Company rating: 8.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

76th of 412 rated retail wholesalers


Job description

<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p> <p><span data-contrast="auto">At </span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p> <p><span data-contrast="auto"><iframe src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p> <p><span class="TextRun SCXW182631889 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW182631889 BCX0">SupplyHouse.com, an innovative e-commerce heating, plumbing, and HVAC supply company, we are searching for a <span class="NormalTextRun SCXW136402779 BCX0" data-ccp-parastyle="Body Text">Total Rewards Manager who will be</span><span class="NormalTextRun SCXW136402779 BCX0" data-ccp-parastyle="Body Text">&nbsp;responsible for</span><span class="NormalTextRun SCXW136402779 BCX0" data-ccp-parastyle="Body Text">&nbsp;designing, administering, and continuously improving&nbsp;</span><span class="NormalTextRun SpellingErrorV2Themed SCXW136402779 BCX0" data-ccp-parastyle="Body Text">SupplyHouse's</span><span class="NormalTextRun SCXW136402779 BCX0" data-ccp-parastyle="Body Text"> benefits, leaves, compensation, and wellness programs. This role leads a small team and serves as the subject matter expert across all total rewards functions, ensuring our programs are competitive, compliant, and aligned with the company's people strategy. The ideal candidate brings both strategic vision and operational rigor, and is comfortable partnering across HR, Finance, and senior leadership. &nbsp;<span data-contrast="auto"><span class="NormalTextRun SCXW72951036 BCX0"><span class="TextRun SCXW136373169 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW136373169 BCX0" data-ccp-charstyle="Style21">If you’re passionate about making an impact and driving organizational success, we want to hear from you!</span></span></span></span></span></span></span></p> <p>This is a <strong>remote-based</strong> role within select states in the United States. At this time, we are only able to employ those located in the following states: <em>Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.</em></p> <p>This position will require travel to our NY office headquarters up to three times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.</p> <p><em>A company laptop and other necessary equipment will be provided along with a $250 stipend for your work from home space.</em></p> <p><strong><span data-contrast="auto">Role Type: </span></strong><span data-contrast="auto">Full-Time, Exempt</span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Remote</span></p> <p><strong><span data-contrast="auto">Schedule: </span></strong><span data-contrast="auto">Monday through Friday, 8:00 a.m. to 5:00 p.m. EST</span></p> <p><strong><span data-contrast="auto">Base Salary: </span></strong><span data-contrast="auto">$116,798 - $145,997 (annually)</span></p> <p><strong>Responsibilities:</strong></p> <ul> <li><span class="ContentControlBoundarySink SCXW238020186 BCX0" lang="EN-US" data-contrast="none">​<span class="TextRun SCXW29913431 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW29913431 BCX0" data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;ac0262f4-8a9e-5820-b908-2d943c5f7113|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,201341986,&quot;1&quot;,469769226,&quot;Calibri,Arial&quot;,268442635,&quot;22&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">Lead administration and continuous improvement of the company’s full benefits portfolio, including health, dental, vision, life, disability, FSA, HSA, 401(k), wellness, and voluntary benefit programs.</span><span class="NormalTextRun SCXW29913431 BCX0" data-ccp-charstyle="eop" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;920dbcde-2834-5e15-a5fa-062170b236ba|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,201341986,&quot;1&quot;,469769226,&quot;Calibri,Arial&quot;,268442635,&quot;22&quot;,469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}"> </span></span><span class="EOP Selected SCXW29913431 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245417&quot;:true,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></span><span class="ContentControlBoundarySink SCXW238020186 BCX0" lang="EN-US" data-contrast="none">​</span></li> <li><span class="ContentControlBoundarySink SCXW7399067 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW102383042 BCX0" data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;ac0262f4-8a9e-5820-b908-2d943c5f7113|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,201341986,&quot;1&quot;,469769226,&quot;Calibri,Arial&quot;,268442635,&quot;22&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">Evaluate market trends, employee feedback, </span><span class="NormalTextRun SCXW102383042 BCX0" data-ccp-charstyle="normaltextrun">utilization</span><span class="NormalTextRun SCXW102383042 BCX0" data-ccp-charstyle="normaltextrun"> data, and business needs to </span><span class="NormalTextRun SCXW102383042 BCX0" data-ccp-charstyle="normaltextrun">identify</span><span class="NormalTextRun SCXW102383042 BCX0" data-ccp-charstyle="normaltextrun"> new benefit offerings and enhance existing programs.</span><span class="NormalTextRun SCXW102383042 BCX0" data-ccp-charstyle="eop" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;920dbcde-2834-5e15-a5fa-062170b236ba|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,201341986,&quot;1&quot;,469769226,&quot;Calibri,Arial&quot;,268442635,&quot;22&quot;,469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}"> </span>​</span><span class="ContentControlBoundarySink SCXW163964136 BCX0" lang="EN-US" data-contrast="none">​</span></li> <li><span class="ContentControlBoundarySink SCXW47975233 BCX0" lang="EN-US" data-contrast="none"><span class="TextRun SCXW64270202 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW64270202 BCX0" data-ccp-parastyle="Normal (Web)">Serve as the primary subject matter expert for employees, people leaders, and HR partners on benefits, retirement, and leave-related matters. </span></span><span class="EOP Selected SCXW64270202 BCX0" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true}">&nbsp;</span>​</span></li> <li><span class="ContentControlBoundarySink SCXW162053358 BCX0" lang="EN-US" data-contrast="none">​<span class="TextRun SCXW242878775 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW242878775 BCX0" data-ccp-parastyle="Normal (Web)">Lead open enrollment planning and execution, including employee communications, education materials, system readiness, and post-enrollment support. </span></span><span class="EOP Selected SCXW242878775 BCX0" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true}">&nbsp;</span></span><span class="FieldRange SCXW162053358 BCX0"><span class="TextRun SCXW162053358 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW162053358 BCX0" data-ccp-charstyle="Style36" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;4a484931-e98c-481f-a67a-ffe82257e68b|127&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,201341986,&quot;1&quot;,469769226,&quot;Calibri&quot;,268442635,&quot;22&quot;,469775450,&quot;Style36&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;Style36&quot;,335572020,&quot;1&quot;,134224900,&quot;false&quot;,134224901,&quot;false&quot;,134224902,&quot;false&quot;,201334293,&quot;17&quot;,335551500,&quot;0&quot;,469778324,&quot;Default Paragraph Font&quot;]}">&nbsp;</span></span></span><span class="ContentControlBoundarySink SCXW162053358 BCX0" lang="EN-US" data-contrast="none">​</span></li> <li><span class="ContentControlBoundarySink SCXW103931362 BCX0" lang="EN-US" data-contrast="none">​</span><span class="FieldRange SCXW103931362 BCX0"><span class="TextRun SCXW103931362 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW103931362 BCX0" data-ccp-charstyle="Style36" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;4a484931-e98c-481f-a67a-ffe82257e68b|127&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,201341986,&quot;1&quot;,469769226,&quot;Calibri&quot;,268442635,&quot;22&quot;,469775450,&quot;Style36&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;Style36&quot;,335572020,&quot;1&quot;,134224900,&quot;false&quot;,134224901,&quot;false&quot;,134224902,&quot;false&quot;,201334293,&quot;17&quot;,335551500,&quot;0&quot;,469778324,&quot;Default Paragraph Font&quot;]}"><span class="TextRun SCXW7276072 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW7276072 BCX0" data-ccp-parastyle="Normal (Web)">Support the Sr. Manager in leading the 401(k) committee; coordinate governance, annual processes, and audit preparation. </span></span><span class="EOP Selected SCXW7276072 BCX0" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true}">&nbsp;</span></span></span></span><span class="ContentControlBoundarySink SCXW103931362 BCX0" lang="EN-US" data-contrast="none">​</span><span class="ContentControlBoundarySink SCXW237972233 BCX0" lang="EN-US" data-contrast="none">​</span>&l

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