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Remote Hvac Customer Service Jobs in Santa Rosa, CA

ABB

Global Product Manager - Transformers

CA · Remote

If remote, candidates should be located near a major metro area. This role is contributing to the ... The Division offers integrated digital technologies to control HVAC, lighting, shutters, and ...

New

Getaway Travel Agency

Customer Representative Agent

Napa, CA · Remote

$18.25 - $24.75/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

HMG Careers

Remote Sales and Service Advisor

Napa, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Inverness, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Sales and Service Agent Remote

Petaluma, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Sales and Service Agent Remote

Bloomfield, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fulton, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Middletown, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Santa Rosa, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Woodacre, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Angwin, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Hvac Customer Service information

See Santa Rosa, CA salary details

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How much do remote hvac customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote hvac customer service in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote HVAC customer service representative?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What is remote HVAC customer service?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.

What are the most commonly searched types of Hvac Customer Service jobs in Santa Rosa, CA?

The most popular types of Hvac Customer Service jobs in Santa Rosa, CA are:

What are popular job titles related to Remote Hvac Customer Service jobs in Santa Rosa, CA?

For Remote Hvac Customer Service jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Customer Service jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Hvac Customer Service jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Hvac Customer Service jobs?

Cities near Santa Rosa, CA with the most Remote Hvac Customer Service job openings:

Remote Hvac Customer Service jobs near you
Infographic showing various Remote Hvac Customer Service job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Sales Consultant (HVAC / Plumbing / Electrical)

Bellows Plumbing, Heating & Air

Novato, CA • On-site, Remote

$150K - $300K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Bellows Plumbing, Heating, Cooling & Electrical is growing and we're hiring an experienced Sales Consultant (also known as a Comfort Advisor) to join our North Bay team. We serve customers across the San Francisco Bay Area, with work throughout Marin, Sonoma, and Napa counties. This is a full time, field based position focused on residential HVAC and home services sales.
Top performers in this role earn strong income through a combination of base pay and commission, with top consultants earning $100,000-$200,000+ annually.
About the Role
As a Sales Consultant at Bellows (Comfort Advisor), you'll meet with customers to evaluate their HVAC needs, recommend solutions, and close sales. You'll be responsible for guiding customers through the process from initial consultation to signed agreement, ensuring a smooth and professional experience.
This role is for experienced sales professionals only. We are not hiring entry level candidates for this position. This is a great fit for someone who is confident, driven, and thrives in a performance based environment with high earning potential.
What You'll Do
• Run company provided leads and meet with customers
• Evaluate customer needs and recommend HVAC, Plumbing, and Electrical systems and solutions
• Perform basic load calculations and system sizing (training provided)
• Present options and close sales on projects ranging from $10K-$50K+
• Process sales agreements and job documentation
• Coordinate with internal teams to ensure smooth project handoff
• Communicate with customers throughout the sales process
• Follow up on leads and maintain a strong close rate
• Maintain accurate records using company software and tools
What We're Looking For
• 5+ years of sales experience (HVAC, solar, or construction preferred)
• Proven ability to close high ticket sales ($10K-$50K+ range)
• Strong communication and interpersonal skills
• Comfortable working in a performance based, commission driven role
• Tech savvy and comfortable using tablets, smartphones, and business software
• Valid California driver's license with clean driving record
• Professional appearance and strong work ethic
• Self motivated, results driven, and goal oriented
What We Offer
• Company vehicle + gas card
• Medical, dental, and vision benefits
• 401(k) with company match
• Ongoing training and advancement opportunities
• Stable, year round work
• Family friendly, team oriented environment
Why Bellows
We're not a "dead end job." We're a growing company where strong installers can build a long term career. If you take pride in your work and want to be part of a solid team, you'll fit in well here.

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