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Remote Hvac Call Center Jobs in Santa Rosa, CA (NOW HIRING)

Global Product Manager - Transformers

CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If remote, candidates should be located near a major metro area. This role is contributing to the ... The Division offers integrated digital technologies to control HVAC, lighting, shutters, and ...

New

Customer Welcome Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a call center, customer engagement, inside sales, or customer retention environment is a plus. Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable ...

Remote Hvac Call Center information

See Santa Rosa, CA salary details

$11

$19

$27

How much do remote hvac call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote hvac call center in Santa Rosa, CA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What is a remote HVAC call center?

A Remote HVAC Call Center is a customer support facility where agents handle HVAC (Heating, Ventilation, and Air Conditioning) related inquiries, scheduling, and troubleshooting via phone, email, or chat—but the agents work remotely, often from their homes. These centers support HVAC companies by managing service requests, dispatching technicians, and providing technical support to customers. The remote setup allows for flexible staffing and often extends service availability beyond standard business hours. This model helps HVAC businesses maintain high customer satisfaction while reducing overhead costs.

What are some common challenges faced by agents working in a remote HVAC call center, and how can they be addressed?

Agents in a remote HVAC call center often encounter challenges such as troubleshooting technical issues over the phone, managing high call volumes during peak seasons, and ensuring clear communication between customers and field technicians. These can be addressed by thorough training on HVAC systems, using detailed scripts and troubleshooting guides, and leveraging collaboration tools to stay in touch with team members and technicians. Building strong problem-solving skills and maintaining a calm, customer-focused approach also help agents deliver effective service and support.

What are the key skills and qualifications needed to thrive as a remote HVAC call center representative?

To thrive as a Remote HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and HVAC scheduling or diagnostic platforms is important. Excellent communication, problem-solving abilities, and patience are critical soft skills to handle inquiries and resolve issues efficiently. These competencies ensure effective customer interactions, accurate issue resolution, and high customer satisfaction in a remote support environment.

What are popular job titles related to Remote Hvac Call Center jobs in Santa Rosa, CA?

For Remote Hvac Call Center jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Call Center jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Hvac Call Center jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Hvac Call Center jobs?

Cities near Santa Rosa, CA with the most Remote Hvac Call Center job openings:

Infographic showing various Remote Hvac Call Center job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 3% Temporary, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,734 per year, or $19.6 per hour.

Sales Consultant (HVAC / Plumbing / Electrical)

Bellows Plumbing, Heating & Air

Novato, CA • On-site, Remote

$150K - $300K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago


Job description

Bellows Plumbing, Heating, Cooling & Electrical is growing and we're hiring an experienced Sales Consultant (also known as a Comfort Advisor) to join our North Bay team. We serve customers across the San Francisco Bay Area, with work throughout Marin, Sonoma, and Napa counties. This is a full time, field based position focused on residential HVAC and home services sales.
Top performers in this role earn strong income through a combination of base pay and commission, with top consultants earning $100,000-$200,000+ annually.
About the Role
As a Sales Consultant at Bellows (Comfort Advisor), you'll meet with customers to evaluate their HVAC needs, recommend solutions, and close sales. You'll be responsible for guiding customers through the process from initial consultation to signed agreement, ensuring a smooth and professional experience.
This role is for experienced sales professionals only. We are not hiring entry level candidates for this position. This is a great fit for someone who is confident, driven, and thrives in a performance based environment with high earning potential.
What You'll Do
• Run company provided leads and meet with customers
• Evaluate customer needs and recommend HVAC, Plumbing, and Electrical systems and solutions
• Perform basic load calculations and system sizing (training provided)
• Present options and close sales on projects ranging from $10K-$50K+
• Process sales agreements and job documentation
• Coordinate with internal teams to ensure smooth project handoff
• Communicate with customers throughout the sales process
• Follow up on leads and maintain a strong close rate
• Maintain accurate records using company software and tools
What We're Looking For
• 5+ years of sales experience (HVAC, solar, or construction preferred)
• Proven ability to close high ticket sales ($10K-$50K+ range)
• Strong communication and interpersonal skills
• Comfortable working in a performance based, commission driven role
• Tech savvy and comfortable using tablets, smartphones, and business software
• Valid California driver's license with clean driving record
• Professional appearance and strong work ethic
• Self motivated, results driven, and goal oriented
What We Offer
• Company vehicle + gas card
• Medical, dental, and vision benefits
• 401(k) with company match
• Ongoing training and advancement opportunities
• Stable, year round work
• Family friendly, team oriented environment
Why Bellows
We're not a "dead end job." We're a growing company where strong installers can build a long term career. If you take pride in your work and want to be part of a solid team, you'll fit in well here.