Remote Hvac Call Center Jobs in Iowa (NOW HIRING)

Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.

We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).

What's in it for you?

• Competitive Pay with weekly payroll
• Overtime available to increase earnings potential.
• Company paid vacation, personal days & holidays.
• Company vehicle, phone, PPE and uniforms provided.
• Ongoing Training and Development

Benefits:

For information regarding our impressive benefits package, please visit our web site at LII Benefits.  We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.

This technician performs field activities associated with supporting the installation, maintenance and servicing of heating, ventilating and air conditioning systems for commercial customers.

Duties include, but are not limited to: 

• Perform on-site preventative maintenance, routine repair and calibration after installation.
• Handle basic, non-complex products and/or problems, referring more complex problems to higher-level technicians.
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements.
• Advises manager of preventive maintenance inspections performed and corrective actions to be taken.
• Works in a team-based environment to share information and workload while ensuring customer satisfaction.
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
• Performs other duties as assigned.

• High School diploma or GED equivalent
• 2 to 6 years hands on Commercial HVAC Experience
• EPA Certification- Type I & Type II or Universal Required
• Valid Driver's License and acceptable driving record
• Technical aptitude to perform maintenance, service, and troubleshoot equipment
• Excellent Customer Service Skills
• Good Electrical and Mechanical Diagnostic Skills
• Ability to complete repairs and required paperwork
• Ability to work independently and self-schedule
• Self-motivated to complete assigned tasks within time constraints
• Driven to succeed and able to work with minimum supervision
• NATE certification a plus

• Availability for weekend and night work occasionally. 

• Travel may be required occasionally

Physical Requirements:

• Technicians install, repair, and perform preventative maintenance on commercial, rooftop HVAC units. This work is often done independently. As such, Technicians must be able to safely:
• Get themselves and necessary tools/equipment onto the rooftop - typically via fixed/extension ladder
• Work at heights
• Load and unload tools/equipment from work van
• Lifting occasionally up to 75lbs.
• Lifting to shoulder and overhead occasionally up to 25 lbs.
• Push/pull wheeled cart up to 150 lbs.
• Climb ladder up to roof height
• Extend reach overhead in a repetitive motion.
• Manual tandem lifting load up to 125 lbs

Compensation:

This is an hourly non-exempt role. The salary range for this role and market is between $39,000 - $77,000 annually.  Factors that may affect the starting salary include geography/market and the individual's tenure, performance, skills, education, experience, and other qualifications of the successful candidate. Employees in this role are not eligible for a bonus but do earn overtime when they work more than 40 hours in a week (or as otherwise required by state law).

Benefits:

Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.  Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 10 days paid time off and 10 paid holidays.

Our Culture:At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization.  They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:

The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.