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Remote Humana Customer Service Jobs in Spring Hill, TN

Humana

Cyber Security Engineer

Nashville, TN · On-site +1

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Cyber Security Engineer

Nashville, TN · On-site +1

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Cyber Security Engineer

Nashville, TN · On-site +1

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior AI Implementation Lead

Nashville, TN · On-site +1

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior AI Implementation Lead

Nashville, TN · On-site +1

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior AI Implementation Lead

Nashville, TN · On-site +1

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Technical Product Leader

Nashville, TN · On-site +1

$161K - $186K/yr

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

New

Humana

Technical Product Leader

Nashville, TN · On-site +1

$161K - $186K/yr

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

New

Humana

Technical Product Leader

Nashville, TN · On-site +1

$161K - $186K/yr

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

New

Elite Escapes

Customer Service Agent

Nashville, TN · Remote

$15 - $20/hr

As a Remote Travel Customer Service Specialist , you'll be the friendly voice and helpful hand behind unforgettable vacations, cruises, and getaways--supporting clients before, during, and after ...

New

Humana

Senior Cybersecurity Engineer

Nashville, TN · Remote

$110K - $151K/yr

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior Cybersecurity Engineer

Nashville, TN · Remote

$110K - $151K/yr

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

Humana

Senior Cybersecurity Engineer

Nashville, TN · Remote

$110K - $151K/yr

... service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana ...

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All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Spring Hill, TN

Remote Humana Customer Service information

See Spring Hill, TN salary details

$9

$17

$25

How much do remote humana customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote humana customer service in Spring Hill, TN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in Spring Hill, TN?

For Remote Humana Customer Service jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in Spring Hill, TN look for?

The top searched job categories for Remote Humana Customer Service jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Humana Customer Service jobs?

Cities near Spring Hill, TN with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you

Cyber Security Engineer

Humana

Nashville, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

167th of 311 rated insurance

Job description

Become a part of our caring community
(Remote in posted locations) We are seeking a hands-on Cyber Security Engineer 2 to join the Product Security Tools team. This role will support the engineering, integration, automation, operationalization, and continuous improvement of enterprise security tools that protect Humana's applications, SaaS platforms, cloud environments, development pipelines, and security operations workflows.
The selected candidate will work across Product Security, DevSecOps, Cloud Engineering, AI Security, Security Architecture, Scan & Triage, CSOC/TMR, IAM, application teams, and vendors to improve security posture, reduce risk, and strengthen operational maturity across critical platforms such as AppOmni, Cycode, Checkmarx, Wiz, Prisma Cloud, JFrog/Xray, AppScan, and GCP Model Armor.
This role is ideal for an engineer with some hands-on cybersecurity experience who can operate independently, troubleshoot complex tool issues, automate repeatable processes, support security control implementation, and communicate clearly with technical and leadership stakeholders.

Job Description:

  • Support onboarding, configuration, tuning, and operationalization of Product Security and Cloud Security tools.
  • Integrate tools with CI/CD pipelines, developer workflows, cloud platforms, Splunk, ServiceNow, M365, and other enterprise systems.
  • Support AppOmni SSPM activities, including SaaS posture visibility, AI application discovery, reporting, and platform expansion.
  • Support Cycode secrets detection activities, including remediation tracking, root-cause analysis, preventive controls, and reporting.
  • Help operationalize Wiz, Checkmarx, JFrog/Xray, AppScan, Prisma Cloud, GCP Model Armor, and related security capabilities.
  • Support Azure/GCP/AWS cloud security controls, policy development, deployment pipelines, and exception support.
  • Build reports, dashboards, metrics, and executive summaries for tool health, risk posture, findings, remediation, and operational progress.
  • Support rules/policy lifecycle management, tool access reviews, vendor cadences, QBRs, and health-check meetings.
  • Troubleshoot tool outages, scan issues, integration issues, and user-reported incidents.
  • Create and maintain SOPs, playbooks, KT documentation, escalation paths, and process guides.
  • Partner with cross-functional teams to improve security outcomes, reduce manual effort, and strengthen operational efficiency.
  • Experience with AppOmni, Cycode, Checkmarx, Wiz, Prisma Cloud, JFrog/Xray, AppScan, BurpSuite, NowSecure, or GCP Model Armor.
  • Experience integrating security tools with Splunk, ServiceNow, Azure DevOps, GitHub, M365, or cloud platforms.
  • Experience with AI security controls, Model Armor, AI application discovery, or AI posture management.
  • Experience with vendor coordination, QBRs, rule-release reviews, and tool roadmap discussions.
  • Experience in regulated enterprise environments with audit, compliance, change management, and access review expectations.

Use your skills to make an impact

Required Qualifications

  • Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Information Systems, or a related technical field.
  • Proven commitment to continuous learning and professional development through advanced technical training, certifications, participation in security communities, or contributions to cybersecurity and cloud security best practices.

Preferred Qualifications

  • Master's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline.
  • Industry-recognized security and cloud certifications such as CompTIA Security+, CISSP, CCSP, GIAC, Google Professional Cloud Security Engineer, Microsoft Certified: Azure Security Engineer Associate, AWS Certified Security - Specialty, or equivalent certifications demonstrating expertise in cloud security and cybersecurity.
  • Demonstrated experience applying industry security frameworks, cloud security best practices, and emerging technologies within complex enterprise environments
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$89,000 - $121,400 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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