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Remote Humana Customer Service Jobs in Riverside, CA

theLender

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Underwriting Team Lead (REMOTE)

Lake Forest, CA · Remote

$57 - $59/hr

Oversee the underwriting process for commercial lending, mortgage servicing, and other financial ... Proven experience working in a fast paced, high volume, customer focused wholesale * lending ...

Professional Search Group - Orange County

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Banking Customer Support

Corona, CA · Remote

$21 - $26/hr

Professional Search Group OC is partnering with a leading financial-services solutions provider to ... This position is a temporary role, fully remote, and candidates must reside in California. About ...

InsuraTec

Remote Inside Sales Executive

Santa Ana, CA · Remote

Strong customer service orientation with a relentless dedication to achieving sales goals. Working Conditions * Remote work environment; virtual meetings and communications. * Full-time position with ...

HMG Careers

Remote Sales Rep

Rancho Cucamonga, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Humana Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do remote humana customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote humana customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.
What are popular job titles related to Remote Humana Customer Service jobs in Riverside, CA? For Remote Humana Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in Riverside, CA look for? The top searched job categories for Remote Humana Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Humana Customer Service jobs? Cities near Riverside, CA with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you

Customer Service / Benefits Advisor (Work from home)

AO Globe Life

Santa Ana, CA • On-site, Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

Remote
  • Employment Type
Full-Time
  • Benefits Offered
Dental, Life, Medical, Retirement, Vision
  • Compensation
CA$70,000 to CA$100,000 per year can be made
Why Work Here?
Join us to be part of a win-win environment where teamwork, support, and harmony thrive in our virtual culture.
About the Role
AO is rapidly expanding, and we're hiring motivated Customer Care Managers to join our remote support team. If you're looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
What You'll Do:
  • Handle client inquiries in a professional and friendly way
  • Provide solutions that meet client needs while delivering excellent service
  • Build strong, lasting client relationships through ongoing communication
  • Take part in full training and mentorship programs, with opportunities to step into leadership
What We Offer:
  • Work From Home Flexibility - Build your career from the comfort of your home
  • Earnings That Match Your Effort - Commission-based pay with unlimited income potential, plus bonuses and incentives
  • Career Growth - Clear advancement paths into leadership and management roles
  • Recognition & Rewards - Incentives, awards, and even travel opportunities for top achievers
  • Supportive Team - A collaborative environment that helps you succeed
What We're Looking For:
  • Strong communication and people skills
  • A self-motivated and reliable work ethic
  • Previous experience in customer service, call center, or sales is helpful but not required
  • Willingness to learn and grow (insurance license a plus-we provide training and guidance)
Why AO?
We're one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. This is more than just a job-it's a career with real opportunities for growth, recognition, and reward.
Apply Now
Take the next step toward a rewarding remote career. Virtual interviews via Zoom are being scheduled now-apply today!
  • (Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA. States, for licensing reasons.

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