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Remote Humana Customer Service Jobs in Maple Ridge, BC

Percona

General Manager, MariaDB (Remote)

Vancouver, BC · Remote

Together, you'll deliver customer success through 24/7 support, managed services, and professional ... Percona is proud to be a remote-only and globally dispersed workforce - we have colleagues in more ...

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Remote Humana Customer Service information

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.
What job categories do people searching Remote Humana Customer Service jobs in Maple Ridge, BC look for? The top searched job categories for Remote Humana Customer Service jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Remote Humana Customer Service jobs? Cities near Maple Ridge, BC with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in Maple Ridge, BC as of June 2026, with employment types broken down into 25% Part Time, 25% Temporary, and 50% Contract. Highlights an 84% Physical, and 16% Remote job distribution.
General Manager, MariaDB (Remote)

General Manager, MariaDB (Remote)

Percona

Vancouver, BC • Remote

Full-time

PTO

Posted 16 days ago

Job description

Job Summary:

MariaDB has matured into a database that is clearly distinct from MySQL, with its own value proposition, feature set, strengths, and use cases. At Percona, we see a meaningful opportunity to both strengthen the MariaDB ecosystem and build a successful business by delivering fully open-source, BSL-free solutions designed for mission-critical MariaDB deployments. It’s time for Percona for MariaDB!

What You Will Do:

  • Own and grow Percona’s MariaDB database business. You’ll drive innovation, amplify Percona’s voice as a thought leader in the space, and scale adoption of our open-source software across community and enterprise users, all while building a profitable, high-impact business. This role reports directly to the CEO.

  • You’re a business-savvy technologist who lives and breathes databases and open source. You get how modern developers think, and you know the real-world pain of running databases at scale. Experience with MariaDB-compatible databases is a strong plus.

  • You’re a self-starter with an entrepreneurial mindset who practices extreme ownership. You don’t wait for direction, you make things happen, find solutions, and never make excuses.

  • You’re comfortable owning big goals, budgets, and outcomes. You know how to build bridges across teams, align stakeholders, and get things done inside a larger organization without losing speed or focus.

  • You’ll lead a small but mighty team that scales with the business. Together, you’ll deliver customer success through 24/7 support, managed services, and professional services, while also contributing to open source and building Percona-maintained software to create an outstanding customer experience. Your team will drive thought leadership, technical marketing, and partnerships with other open-source projects and companies shaping the MariaDB ecosystem.

  • You’ll partner closely with Percona’s Sales and Customer Success teams to uncover every MariaDB opportunity, driving new business, renewals, and expansions while ensuring no potential customer is left behind.

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!

Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!