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Remote Humana Customer Service Jobs in Decatur, AL

XACT

Customer Service Specialist - AL

Huntsville, AL · On-site +1

$15.99 - $16/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our client's patients with excellent customer service from your secured home office scheduling ...

Never Ending Travels

Remote Cruise Booker

AL · On-site +1

$45K - $65K/yr

Key Responsibilities 1. Client-Centric Excellence - Deliver exceptional customer service by ... Remote Work Proficiency - Comfortable working efficiently in a remote work environment. Benefits ...

HMG Careers

Remote Sales Specialist

Huntsville, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Huntsville, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Decatur, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Huntsville, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Humana Customer Service information

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How much do remote humana customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote humana customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What job categories do people searching Remote Humana Customer Service jobs in Decatur, AL look for? The top searched job categories for Remote Humana Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Humana Customer Service jobs? Cities near Decatur, AL with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you

Customer Service Travel Agent

Hello Sunshine Travels

Decatur, AL • Remote

$14.50 - $19.50/hr

Other

Posted 13 days ago

Job description

About the job Customer Service Travel Agent
We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage trips while providing exceptional service from start to finish.
What You'll Do:

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
  • Provide clear, friendly communication via phone, email, and social platforms
  • Research destinations, pricing, promotions, and travel requirements
  • Manage bookings, changes, cancellations, and travel documentation
  • Resolve client concerns with professionalism and care
  • Build long-term relationships that turn travelers into repeat clients
What We're Looking For:
  • Strong customer service and communication skills
  • Organized, self-motivated, and comfortable working independently
  • Passion for travel and helping others
  • Ability to multitask and pay attention to details
  • Sales or hospitality experience is a plus (but not required)
  • Willingness to learn and stay updated on travel trends
Why Join Us:
  • Flexible, remote opportunity
  • Ongoing training and mentorship
  • Growth potential within the travel industry
  • A supportive, positive team culture
  • The chance to help people make lifelong memories

If you love helping people, enjoy planning, and want a career that blends service with adventure-this role is for you.

Apply