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Remote Humana Customer Service Jobs in DeKalb, IL

Humana

Manager, Care Management

Aurora, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Rockford, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

North Aurora, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Rockford, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Dekalb, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Aurora, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Rockford, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Elgin, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Dekalb, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Elgin, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Aurora, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

North Aurora, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Dekalb, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

Elgin, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Humana

Manager, Care Management

North Aurora, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... Humana reserves the right to require associates to upgrade their internet service if necessary.

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

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All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in DeKalb, IL

Remote Humana Customer Service information

See DeKalb, IL salary details

$9

$18

$26

How much do remote humana customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote humana customer service in DeKalb, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are popular job titles related to Remote Humana Customer Service jobs in DeKalb, IL?

For Remote Humana Customer Service jobs in DeKalb, IL, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in DeKalb, IL look for?

The top searched job categories for Remote Humana Customer Service jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Remote Humana Customer Service jobs?

Cities near DeKalb, IL with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in DeKalb, IL as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $38,374 per year, or $18.4 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Elgin, IL • Remote

$15.75 - $21.50/hr

Full-time

Posted 27 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply