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Remote Humana Customer Service Jobs in Bothell, WA

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Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Clearly explain products, services, and available coverage * Support clients throughout the ...

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Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Clearly explain products, services, and available coverage * Support clients throughout the ...

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Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Clearly explain products, services, and available coverage * Support clients throughout the ...

In this fulltime, remote role, you will serve as the first point of contact for members and ... High school diploma or equivalent. * 3-5 years of customer service experience; call center ...

New

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Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... services including training, site builds, and event design consultation, always tied back to client ...

New

Customer Care Specialist

Everett, WA · On-site +1

$18.75 - $24.75/hr

Please note: This position is required to be onsite and does not offer the option for remote or ... Act as a resource for non-technical questions on products, warranties, and available services ...

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Remote Humana Customer Service information

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$11

$21

$30

How much do remote humana customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote humana customer service in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.
What are popular job titles related to Remote Humana Customer Service jobs in Bothell, WA? For Remote Humana Customer Service jobs in Bothell, WA, the most frequently searched job titles are:
What cities near Bothell, WA are hiring for Remote Humana Customer Service jobs? Cities near Bothell, WA with the most Remote Humana Customer Service job openings:
Remote CSR Relations Associate

Remote CSR Relations Associate

American Income Life Insurance Company

Seattle, WA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 11 days ago


Job description

Are You Ready to Embark on a Transformative Journey Where Your Location Knows No Bounds?
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100% Remote Work
Embrace the freedom of a fully remote work environment that empowers you to choose your own path.
Work From Anywhere
Discover the true meaning of "Work From Anywhere"-the world is your office.
Weekly Training
Engage in weekly training calls that sharpen your skills and propel you toward success.
Preferred Qualifications
  • Possess excellent communication skills, including active listening and adept problem-solving abilities.
  • Exhibit a continuous learning mindset, effortlessly adapting and adjusting to new situations.
  • Thrive both in collaborative team environments and as an individual contributor.
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How to Apply
To be part of this extraordinary opportunity, please submit your contact information along with an updated copy of your resume for review.
Interview Process
Join us as we prioritize community wellness. In line with this, all interviews will be conducted via Zoom video conferencing, ensuring the safety and convenience of all applicants.
Unleash Your Potential
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