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Remote Humana Customer Service Jobs in Connecticut

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... Strong customer service and relationship building skills. * Experience handling employee relations ...

Getaway

Customer Representative

Bristol, CT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Connecticut

Remote Humana Customer Service information

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are the most commonly searched types of Humana Customer Service jobs in Connecticut?

The most popular types of Humana Customer Service jobs in Connecticut are:

What are popular job titles related to Remote Humana Customer Service jobs in Connecticut?

For Remote Humana Customer Service jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in Connecticut look for?

The top searched job categories for Remote Humana Customer Service jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Humana Customer Service jobs?

Cities in Connecticut with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 3% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Coordinator - Travel Support

Enchanted Horizons Travel

Milford, CT • On-site, Remote

$18 - $23.50/hr

Full-time, Part-time

Posted 12 days ago

Job description

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests

  • Provide guidance on travel options, timelines, and next steps

  • Support reservation coordination and follow-up communication

  • Ensure accuracy of client information and travel details

  • Deliver high-quality service with professionalism and care

  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills

  • Strong organization and time-management abilities

  • Self-motivated and comfortable working remotely

  • Detail-oriented and customer-focused mindset

  • Customer service, administrative, or hospitality experience preferred

  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship

  • Flexible remote work options

  • Part-time or full-time opportunities

  • Career growth within the travel industry

  • Positive, team-oriented culture

Apply