ZipRecruiter

Log In

2

Remote Customer Success Assistant Jobs in Connecticut

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Success in this position requires the ability to build trusted executive-level relationships ... Job Location United States - Remote Work Arrangement U.S. residents only; work must be performed ...

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Success in this position requires the ability to build trusted executive-level relationships ... Job Location United States - Remote Work Arrangement U.S. residents only; work must be performed ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Manage candidate check-ins, tours, start dates, orientations, and first day success processes ... Strong customer service and relationship building skills. * Experience handling employee relations ...

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

... remote team. This role is ideal for individuals who enjoy helping people, building positive ... As a Customer Experience Associate, you will assist clients with inquiries, provide ongoing support ...

New

next page

Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Connecticut

Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Connecticut?

The most popular types of Remote Customer Success jobs in Connecticut are:

What are popular job titles related to Remote Customer Success Assistant jobs in Connecticut?

For Remote Customer Success Assistant jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Connecticut look for?

The top searched job categories for Remote Customer Success Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Customer Success Assistant jobs?

Cities in Connecticut with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you

Client Success Representative (Remote)

Bridgeport, CT • Remote

Demand.com
See more jobs at Demand.comexternal

Full-time

Re-posted 13 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment