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Remote Human Service Jobs in Raleigh, NC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Process Street

Account Executive (Remote)

Raleigh, NC · Remote

We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and ... We know human connections make strong teams, so we regularly catch up over virtual coffee chats ...

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Showing results 21-40

All JobsHuman Service JobsRemote Human Service JobsRemote Human Service Jobs in Raleigh, NC

Remote Human Service information

See Raleigh, NC salary details

$30.6K

$60.6K

$103K

How much do remote human service jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote human service in Raleigh, NC is $60,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a remote human service?

Remote human service jobs are positions that involve helping individuals and communities access social services, support, and resources, but are performed from a remote or home-based location. These roles can include case managers, counselors, social workers, crisis hotline operators, and support coordinators, among others. Remote human service professionals use phone calls, emails, video conferencing, and online platforms to assist clients, coordinate care, and provide guidance. This setup offers flexibility for both workers and clients, while still striving to deliver essential social services effectively.

What are the key skills and qualifications needed to thrive as a remote human service professional?

To thrive as a Remote Human Service Professional, you need a background in social work, psychology, or a related field, often supported by a relevant degree and experience in case management or client support. Familiarity with case management software, secure communication platforms, and sometimes certifications like Certified Social Worker (CSW) or Licensed Professional Counselor (LPC) are typically required. Outstanding soft skills include empathy, active listening, adaptability, and clear virtual communication to effectively support clients remotely. These skills and qualifications are essential for delivering timely, effective assistance and maintaining strong client relationships in a virtual environment.

What is the difference between Remote Human Service vs Remote Social Worker?

AspectRemote Human ServiceRemote Social Worker
Required CredentialsVaries; often includes certifications in human services or related fieldsTypically requires a state license and a degree in social work (BSW or MSW)
Work EnvironmentOnline platforms, telehealth, community organizationsTelehealth, client homes (if applicable), agencies
Employer & Industry UsageNonprofits, government agencies, healthcare providersHospitals, clinics, government social services
Common Search & Comparison IntentUnderstanding roles, certifications, and job dutiesClarifying licensing, responsibilities, and work scope

Remote Human Service roles focus on providing support and resources through various online platforms, often requiring general certifications. Remote Social Workers typically need specific licensure and handle more clinical responsibilities. Both roles serve community needs but differ in credentials and scope.

What are the most commonly searched types of Human Service jobs in Raleigh, NC?

The most popular types of Human Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Human Service jobs?

Cities near Raleigh, NC with the most Remote Human Service job openings:

Remote Human Service jobs near you
Infographic showing various Remote Human Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 4% Temporary, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,564 per year, or $29.1 per hour.

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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