ZipRecruiter

Log In

2

Remote Human Service Jobs in Tennessee (NOW HIRING)

MMC Group

Customer Service Reps | CSRs | REMOTE

Nashville, TN · Remote

$15.50 - $21/hr

Remote Human Resources Customer Service Representative Pay: Competitive Hourly Pay Location: Remote, Nashville, TN Area Work From Home Opportunity Looking for a rewarding customer service career ...

MMC Group

Customer Service Reps | CSRs | REMOTE

Nashville, TN · On-site +1

$15.50 - $21/hr

Remote Human Resources Customer Service Representative Pay: Competitive Hourly Pay Location: Remote, Nashville, TN Area Work From Home Opportunity Looking for a rewarding customer service career ...

Ardent Health

HR Representative

Brentwood, TN · Remote

The HR Shared Services Representative serves as the primary point of contact for employee and ... service skills. * Ability to work well and collaborate with remote team members, * Ability to ...

PharMerica

HR Business Specialist

Nashville, TN · Remote

... is a remote position. Benefits and perks for You! * Medical, Dental, Vision insurance * Health ... Identifies opportunities to improve and enhance HR processes, tools, resources, service delivery ...

next page

Showing results 1-20

All JobsHuman Service JobsRemote Human Service JobsRemote Human Service Jobs in Tennessee

Remote Human Service information

See Tennessee salary details

$28.6K

$56.5K

$96.2K

How much do remote human service jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote human service in Tennessee is $56,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $63,500.00 per year, depending on experience, location, and employer.

What are remote human service jobs?

Remote human service jobs are positions that involve helping individuals and communities access social services, support, and resources, but are performed from a remote or home-based location. These roles can include case managers, counselors, social workers, crisis hotline operators, and support coordinators, among others. Remote human service professionals use phone calls, emails, video conferencing, and online platforms to assist clients, coordinate care, and provide guidance. This setup offers flexibility for both workers and clients, while still striving to deliver essential social services effectively.

What is the difference between Remote Human Service vs Remote Social Worker?

AspectRemote Human ServiceRemote Social Worker
Required CredentialsVaries; often includes certifications in human services or related fieldsTypically requires a state license and a degree in social work (BSW or MSW)
Work EnvironmentOnline platforms, telehealth, community organizationsTelehealth, client homes (if applicable), agencies
Employer & Industry UsageNonprofits, government agencies, healthcare providersHospitals, clinics, government social services
Common Search & Comparison IntentUnderstanding roles, certifications, and job dutiesClarifying licensing, responsibilities, and work scope

Remote Human Service roles focus on providing support and resources through various online platforms, often requiring general certifications. Remote Social Workers typically need specific licensure and handle more clinical responsibilities. Both roles serve community needs but differ in credentials and scope.

What are the key skills and qualifications needed to thrive as a Remote Human Service Professional, and why are they important?

To thrive as a Remote Human Service Professional, you need a background in social work, psychology, or a related field, often supported by a relevant degree and experience in case management or client support. Familiarity with case management software, secure communication platforms, and sometimes certifications like Certified Social Worker (CSW) or Licensed Professional Counselor (LPC) are typically required. Outstanding soft skills include empathy, active listening, adaptability, and clear virtual communication to effectively support clients remotely. These skills and qualifications are essential for delivering timely, effective assistance and maintaining strong client relationships in a virtual environment.
What are the most commonly searched types of Human Service jobs in Tennessee? The most popular types of Human Service jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Human Service jobs? Cities in Tennessee with the most Remote Human Service job openings:
Remote Human Service jobs near you
Infographic showing various Remote Human Service job openings in Tennessee as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,548 per year, or $27.2 per hour.
Customer Service Representative | CSR

Customer Service Representative | CSR

MMC Group

Nashville, TN • Remote

$17/hr

Full-time

Posted 3 days ago

Job description

Remote Human Resources Customer Service Representative | HR CSR

Location: Remote, Nashville, TN Area

Work From Home Opportunity

Pay: Competitive Hourly Pay

Are you passionate about helping others and providing exceptional customer service? Join a team where your communication skills and problem-solving abilities make a difference every day.

We are seeking professional, customer-focused Human Resources Customer Service Representatives to support employees and former employees with Human Resources and Benefits inquiries. This is an excellent opportunity for individuals with recent call center experience who enjoy working in a fast-paced, customer-focused environment.

Location Requirement

This is a 100% remote position; however, candidates must reside within 25 miles or approximately a 45-minute commute of Nashville, Tennessee.

What You'll Do

As a Human Resources Customer Service Representative, you will:

  • Answer inbound calls from employees and former employees regarding Human Resources and Benefits.
  • Provide accurate information and resolve customer inquiries in a timely, courteous, and professional manner.
  • Document all customer interactions and transactions within company systems.
  • Research outstanding issues and follow through until complete resolution.
  • Respond to customer inquiries submitted through the online Contact Us feature.
  • Explain HR policies, procedures, and benefits in a clear and easy to understand manner.
  • Maintain confidentiality while handling sensitive employee information.
  • Escalate recurring or technical issues to leadership when appropriate.
  • Navigate multiple software applications while assisting customers.
  • Meet quality, productivity, attendance, and customer service expectations.
  • Participate in required meetings, coaching sessions, and ongoing training.
  • Support peak business periods as needed.

Training & Schedule

Paid Training

Monday through Friday, 8:30 AM to 5:30 PM EST

Regular Schedule

  • Your assigned schedule will be provided during the final week of training.
  • Candidates must be available to work any shift Monday through Friday between 8:00 AM and 6:00 PM EST.
  • Perfect attendance during training is required.

Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or GED required.
  • Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving abilities.
  • Ability to multitask in a fast-paced call center environment.
  • Strong computer skills with the ability to navigate multiple software applications simultaneously.
  • Ability to work independently while contributing to a collaborative team environment.
  • Strong attention to detail and commitment to maintaining confidentiality.

Remote Work Requirements

To be successful in this role, you must have:

  • A dedicated, quiet workspace that is secure, free from distractions, and inaccessible to others during working hours.
  • A home workspace that will successfully pass a Work From Home audit and virtual workspace inspection.
  • Reliable wired high speed internet service. Wi-Fi, mobile hotspots, and 5G internet services are not permitted while working.
  • Minimum internet requirements:
    • Download Speed: 25 Mbps or higher
    • Upload Speed: 10 Mbps or higher
    • Ping: 175 ms or less
  • Ability to provide a screenshot of your internet speed test showing the date, location, and results during the hiring process.
  • Ability to participate in a virtual workspace review, including providing a photo of your workspace and a recent headshot during onboarding.

Company Equipment Provided

Company equipment will be shipped prior to your start date and includes:

  • Laptop
  • Monitor
  • Keyboard
  • Mouse
  • Headset
  • Required cables

An onboarding specialist will schedule a setup session 2 to 3 days before your first day to ensure your equipment is installed and functioning properly.

An adult age 18 or older must be available to sign for the UPS delivery.

Why Join Our Team?

  • 100% Remote position
  • Company provided equipment
  • Paid training
  • Monday through Friday schedule
  • Weekends off
  • Professional and supportive team environment
  • Opportunity to build valuable Human Resources and Benefits experience
  • Career growth opportunities
  • Meaningful work helping employees navigate important HR and benefits questions

If you're ready to grow your customer service career from the comfort of your home, we'd love to hear from you. Apply today!

Please Note: This position is remote, but applicants must reside within 25 miles or approximately a 45 minute commute of Nashville, Tennessee, meet all home office and internet requirements, and successfully complete the required Work From Home audit and criminal background check before beginning employment.


REMOTE HR & Benefits Customer Support Representative Needed Now!!!
Pay: $$$$17.00hr
Start Date: 08/31/2026
Training Schedule: Monday-Friday, 8:30 AM - 5:30 PM EST
Work Schedule: Monday-Friday, between 8:00 AM - 6:00 PM EST (final schedule provided before training ends)

REMOTE Location: Must reside in Nashville TN.

Responsibilities/Qualifications:

  • Respond to incoming calls and emails from employees and former employees
  • Resolve HR and benefits-related inquiries with professionalism and empathy
  • Track, log, and follow up on all transactions and cases
  • Notify Technical Analysts and Team Managers of recurring issues
  • Apply and explain HR and benefits policies and regulations
  • Maintain confidentiality and adhere to data privacy standards
  • Stay flexible to support peak volume periods and attend all required training sessions
  • Follow established procedures and work independently on routine tasks
  • 6 months of call center and/or benefits experience
  • High School Diploma or GED

Tech Requirements:

  • Internet speed: Minimum 25 Mbps download / 10 Mbps upload / Ping ≤ 175
  • Must be hardwired to router (no Wi-Fi or 5G setups)
  • Complete a speed test at Google Fiber Speed Test and submit a screenshot
  • Participate in a visual workspace inspection prior to starting

We Provide:

  • All necessary equipment: Laptop, monitor, headset, cables, mouse, and keyboard
  • Pre-start setup session with onboarding team
  • Supportive team environment and structured training
  • Opportunity to grow your skills in HR and benefits support