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Remote Human Computer Interaction Research Jobs in Nevada

AKC

Contact Center Rep

Las Vegas, NV · On-site +1

$17 - $22/hr

This Position is fully remote in the state of Nevada. Position Summary: The AKC Contact Center ... Utilize resources to research and explain AKC's breeder and consumer programs. * Promote AKC ...

Skyrocket

Customer Support Representative

Henderson, NV · Remote

$14.50 - $19.75/hr

We are currently seeking motivated and personable individuals to join our growing remote team in a ... with scheduling, research, and booking coordination • Learn company systems and supplier ...

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Remote Human Computer Interaction Research information

What are the key skills and qualifications needed to thrive as a Remote Human Computer Interaction (HCI) Researcher, and why are they important?

To thrive as a Remote Human Computer Interaction Researcher, you need a solid background in HCI, user experience (UX) design, psychology, or computer science, often supported by an advanced degree and experience with research methodologies. Familiarity with tools like Figma, usability testing platforms, statistical analysis software (e.g., SPSS, R), and qualitative data analysis systems is commonly required. Strong analytical thinking, collaboration, and clear communication skills are crucial for synthesizing findings and working with cross-functional teams. These competencies are vital for producing actionable insights that improve technology usability and enhance user satisfaction in remote and digital environments.

What are the typical challenges faced when conducting Human Computer Interaction (HCI) research remotely, and how can they be overcome?

One common challenge in remote HCI research is ensuring effective participant engagement and data quality without in-person interaction. Researchers often need to design clear instructions, choose reliable online tools for usability testing, and anticipate technical issues that participants may face. Collaborating with team members across different time zones can also require flexible communication strategies and thorough documentation. Leveraging collaborative platforms and scheduling regular check-ins can help maintain project momentum and foster a supportive virtual team environment.

What is remote human-computer interaction research?

Remote human-computer interaction (HCI) research involves studying how people interact with computers and digital devices while participants and researchers are in different locations. This approach typically uses online tools and platforms to conduct experiments, usability studies, and interviews. Remote HCI research allows for greater diversity in participants, cost savings, and flexibility in data collection. It is especially useful for studying technology use in natural, real-world settings.

What is the difference between Remote Human Computer Interaction Research vs Remote User Experience Designer?

AspectRemote Human Computer Interaction ResearchRemote User Experience Designer
CredentialsTypically requires a degree in HCI, Psychology, or related fields; research experienceRequires a background in Design, Psychology, or Human Factors; portfolio often needed
Work EnvironmentPrimarily research labs, universities, or corporate R&D teams; focus on studies and experimentsDesign studios, corporate teams, or freelance; focus on creating user interfaces and prototypes
Industry UsageUsed in academia, tech companies, and research institutions to improve technology usabilityCommon in tech, software, and product companies to enhance user experience and interface design

Remote Human Computer Interaction Research focuses on studying how humans interact with computers through experiments and research, often in academic or R&D settings. In contrast, Remote User Experience Designers apply design principles to create user-friendly interfaces, emphasizing visual and functional aspects. Both roles require understanding user needs but differ in their approach—research vs. design implementation.

What are the most commonly searched types of Human Computer Interaction Research jobs in Nevada? The most popular types of Human Computer Interaction Research jobs in Nevada are:
What are popular job titles related to Remote Human Computer Interaction Research jobs in Nevada? For Remote Human Computer Interaction Research jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Human Computer Interaction Research jobs in Nevada look for? The top searched job categories for Remote Human Computer Interaction Research jobs in Nevada are:
What cities in Nevada are hiring for Remote Human Computer Interaction Research jobs? Cities in Nevada with the most Remote Human Computer Interaction Research job openings:
Remote Human Computer Interaction Research jobs near you

Contact Center Rep

AKC

Las Vegas, NV • On-site, Remote

$17 - $22/hr

Full-time

Posted 14 days ago

Job description

This Position is fully remote in the state of Nevada.
Position Summary:
The AKC Contact Center handles inbound telephone calls, emails, live chats, and private social media messages involving dog and litter registrations. We are a fast-paced omni-channel customer service department with training and growth opportunities.
A successful AKC Contact Center Agent will have an excellent attitude towards their work and empathy for their customers' needs. Strong listening and problem-solving skills to quickly identify issues, clarify information, and utilize resources for resolution are required. Displays friendliness, patience, tact, and confidence while keeping customer satisfaction at the core of every decision and behavior.
Primary Job Duties:
  • Handle a high volume of inbound telephone calls and document customer interactions using Salesforce (CRM).
  • Proficiently utilize multiple software programs and web-based tools with accuracy and escalate customer issues as necessary.
  • Assist and educate customers regarding registrations, transfers of ownership and AKC policies.
  • Utilize resources to research and explain AKC's breeder and consumer programs.
  • Promote AKC resources and National Breed Club to customers seeking to purchase a purebred dog.
  • Proficiently navigate the AKC website
  • Process transactions within the established guidelines.
  • Responds to inbound emails utilizing quick replies and formatting tools to ensure consistent, professional email responses to customers.
  • Communicate via Team chat channels throughout the day. Maintain contact with department and management team in a pleasant, professional manner.
  • Maintain confidentiality of AKC records
  • Meet or exceed agent goals and adhere to attendance policy.

Required Skills, Specialized Knowledge and Competency Requirements:
Proficient with Microsoft Office suite, including Outlook Email and Teams. Must be able to use multiple computer screens and a variety of applications simultaneously. Ability to multi-task between multiple web-based programs and browser tabs. Able to interpret data and perform transactional software tasks.
Agent must have pleasant and articulate telephone voice/manner. Demonstrates independent critical thinking to evaluate, research and problem-solve. Must have the ability to learn and retain extensive information about the AKC registration system as well as other AKC department functions. Agent must possess a responsible and professional attitude, be able to function under pressure and maintain composure.
Bilingual Preferred but not required. A bilingual customer service agent must be fully fluent in both languages, able to communicate clearly and professionally with customers in spoken and written form. They should switch between languages effortlessly while understanding cultural nuances, ensuring every interaction is accurate, respectful, and supportive.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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