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Remote Hospitality Jobs in Worcester, MA (NOW HIRING)

Nexera

Entry Level Remote Insurance Sales

Worcester, MA · Remote

$1.5K - $3.2K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Nexera

Entry Level Remote Sales Role

Worcester, MA · Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

FoodTec Solutions

Service & Support Technician

Needham, MA · Remote

$22 - $30.25/hr

Bachelor's degree in hospitality or technology (preferred) * Experience in training restaurant ... Remote Please submit your resume and cover letter highlighting your qualifications for this ...

Devoted Health

Support Engineer

Waltham, MA · On-site +1

$55K - $64K/yr

We don't view IT as "fixing computers" -- we view it as a hospitality mission. We treat our ... Provide technical support for our entire workforce, whether they are in-office or remote, across ...

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Showing results 1-20

All JobsHospitality JobsRemote Hospitality JobsRemote Hospitality Jobs in Worcester, MA

Remote Hospitality information

See Worcester, MA salary details

$25.4K

$57.6K

$82.8K

How much do remote hospitality jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote hospitality in Worcester, MA is $57,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $68,800.00 per year, depending on experience, location, and employer.

What are remote hospitality jobs?

Remote hospitality jobs focus on the tourism industry. In this role, you may provide services for a client as they travel, such as booking flights and hotels, suggesting restaurants, or arranging for special services like chaperones for otherwise unaccompanied minors. Many remote hospitality professionals provide a wide variety of services to guests, arranging them through a virtual booking system. However, remote hospitality jobs may also require you to use telephones, faxes, or other technologies to contact and coordinate with others. Your company may allow you to work from home, but others may require you to work from a call center or similar environment. In this context, the word "remote" refers to supporting clients that you aren't meeting in-person.

What are the key skills and qualifications needed to thrive as a remote hospitality professional?

To thrive as a Remote Hospitality professional, you need strong customer service skills, attention to detail, and typically experience in the hospitality or service industry. Familiarity with property management systems (PMS), online booking platforms, and communication tools like email and chat software is essential. Excellent problem-solving abilities, cultural sensitivity, and clear virtual communication help you stand out in supporting guests remotely. These competencies ensure seamless guest experiences and maintain high service standards without face-to-face interaction.

What are some common challenges faced by professionals working in remote hospitality roles?

Professionals in remote hospitality often face challenges such as maintaining high levels of guest engagement and satisfaction without face-to-face contact, managing time zone differences, and adapting to various digital communication platforms. Building rapport with guests and team members remotely requires strong communication skills and proactive outreach. Additionally, troubleshooting guest concerns or coordinating with on-site staff from a distance can sometimes be complex, making flexibility and problem-solving essential. Despite these challenges, remote hospitality roles offer opportunities to develop digital customer service expertise and work with diverse teams from anywhere.

What is the difference between Remote Hospitality vs Remote Customer Service?

AspectRemote HospitalityRemote Customer Service
Required CredentialsHospitality certifications, hospitality management experienceCustomer service training, communication skills
Work EnvironmentHotels, resorts, travel companies (remote roles)Call centers, online support platforms
Employer & Industry UsageHospitality industry, travel agenciesRetail, tech companies, service providers
Common Search & ComparisonYesYes

Remote Hospitality involves roles in the hospitality industry, often requiring specific certifications and experience, focusing on guest services and management remotely. Remote Customer Service covers support roles across various industries, emphasizing communication skills and customer satisfaction. While both are remote roles, they differ in industry focus, credentials, and work environment.

More about Remote Hospitality jobs

What are the most commonly searched types of Hospitality jobs in Worcester, MA?

The most popular types of Hospitality jobs in Worcester, MA are:

What are popular job titles related to Remote Hospitality jobs in Worcester, MA?

For Remote Hospitality jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Hospitality jobs in Worcester, MA look for?

The top searched job categories for Remote Hospitality jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Hospitality jobs?

Cities near Worcester, MA with the most Remote Hospitality job openings:

Remote Hospitality jobs near you
Infographic showing various Remote Hospitality job openings in Worcester, MA as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $57,590 per year, or $27.7 per hour.

Client Services Associate (Remote)

HB Travels

Worcester, MA • Remote

Full-time

Posted 11 days ago

Job description

We are seeking a professional and customer-focused Client Services Associate to join our growing remote team. This role is ideal for individuals who enjoy helping people, building relationships, and providing exceptional service.

As a Client Services Associate, you will assist clients with inquiries, provide ongoing support, and help ensure a positive customer experience. This position supports customers within the travel and hospitality sector and offers the opportunity to work in a dynamic, service-focused environment.

Responsibilities

  • Provide professional support via phone, email, and online communication platforms
  • Respond to client inquiries and service requests in a timely manner
  • Assist clients with questions related to services and travel-related support
  • Maintain accurate client records and documentation
  • Communicate clearly and professionally with clients and team members
  • Follow established procedures and customer service standards
  • Help resolve client concerns and provide appropriate solutions
  • Contribute to a positive client experience from start to finish

Qualifications

  • Strong communication and interpersonal skills
  • Customer service or client-facing experience preferred
  • Ability to work independently in a remote environment
  • Strong organizational and multitasking abilities
  • Comfortable using computers and online communication tools
  • Positive attitude and strong attention to detail
  • Hospitality, administrative, retail, or travel-related experience is a plus but not required

What We Offer

  • Fully remote opportunity
  • Flexible scheduling options
  • Training and onboarding provided
  • Supportive and collaborative team environment
  • Professional development opportunities
  • Opportunity to work within the travel and hospitality industry

Apply Today

If you enjoy helping clients, delivering exceptional service, and working remotely, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the hiring process.

Apply