Fully Remote * Training Provided * Advancement Opportunities * Flexible Scheduling Whether you're ... Basic computer and internet skills Customer service, retail, hospitality, sales, or call center ...
Fully Remote * Training Provided * Advancement Opportunities * Flexible Scheduling Whether you're ... Basic computer and internet skills Customer service, retail, hospitality, sales, or call center ...
Field Customer Care Rep
Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
New
Field Customer Care Rep
Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
New
Field Customer Care Rep
Rochester, MN · Remote
$32.96 - $37/hr
Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...
Field Customer Care Rep
Rochester, MN · Remote
$32.96 - $37/hr
Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...
Field Customer Care Rep
Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
Field Customer Care Rep
Rochester, MN · Remote
$32.96 - $37/hr
The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.
Remote Hospitality information
See Rochester, MN salary details
$25.9K - $31.2K
3% of jobs
$31.2K - $36.5K
8% of jobs
$36.5K - $41.9K
13% of jobs
$42.6K is the 25th percentile. Wages below this are outliers.
$41.9K - $47.2K
7% of jobs
$47.2K - $52.5K
10% of jobs
The median wage is $56.7K / yr.
$52.5K - $57.8K
10% of jobs
$57.8K - $63.1K
15% of jobs
$67.4K is the 75th percentile. Wages above this are outliers.
$63.1K - $68.4K
10% of jobs
$68.4K - $73.7K
15% of jobs
$73.7K - $79.1K
6% of jobs
$79.1K - $84.4K
2% of jobs
$25.9K
$58.7K
$84.4K
How much do remote hospitality jobs pay per year?
As of May 31, 2026, the average yearly pay for remote hospitality in Rochester, MN is $58,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $70,100.00 per year, depending on experience, location, and employer.
What Are Remote Hospitality Jobs?
Remote hospitality jobs focus on the tourism industry. In this role, you may provide services for a client as they travel, such as booking flights and hotels, suggesting restaurants, or arranging for special services like chaperones for otherwise unaccompanied minors. Many remote hospitality professionals provide a wide variety of services to guests, arranging them through a virtual booking system. However, remote hospitality jobs may also require you to use telephones, faxes, or other technologies to contact and coordinate with others. Your company may allow you to work from home, but others may require you to work from a call center or similar environment. In this context, the word "remote" refers to supporting clients that you aren't meeting in-person.
What are the key skills and qualifications needed to thrive as a Remote Hospitality professional, and why are they important?
To thrive as a Remote Hospitality professional, you need strong customer service skills, attention to detail, and typically experience in the hospitality or service industry. Familiarity with property management systems (PMS), online booking platforms, and communication tools like email and chat software is essential. Excellent problem-solving abilities, cultural sensitivity, and clear virtual communication help you stand out in supporting guests remotely. These competencies ensure seamless guest experiences and maintain high service standards without face-to-face interaction.
What are some common challenges faced by professionals working in remote hospitality roles?
Professionals in remote hospitality often face challenges such as maintaining high levels of guest engagement and satisfaction without face-to-face contact, managing time zone differences, and adapting to various digital communication platforms. Building rapport with guests and team members remotely requires strong communication skills and proactive outreach. Additionally, troubleshooting guest concerns or coordinating with on-site staff from a distance can sometimes be complex, making flexibility and problem-solving essential. Despite these challenges, remote hospitality roles offer opportunities to develop digital customer service expertise and work with diverse teams from anywhere.
What is remote hospitality?
Remote hospitality refers to providing guest services and support in the hospitality industry, such as hotels, resorts, or vacation rentals, from a location outside the physical property. This can include roles like virtual concierges, remote reservation agents, or customer service representatives who assist guests via phone, email, or chat. The goal is to offer high-quality service and support to guests before, during, and after their stay, using digital tools and communication platforms. Remote hospitality jobs have become more common with advances in technology and the increased demand for flexible work arrangements.
What is the difference between Remote Hospitality vs Remote Customer Service?
| Aspect | Remote Hospitality | Remote Customer Service |
|---|---|---|
| Required Credentials | Hospitality certifications, hospitality management experience | Customer service training, communication skills |
| Work Environment | Hotels, resorts, travel companies (remote roles) | Call centers, online support platforms |
| Employer & Industry Usage | Hospitality industry, travel agencies | Retail, tech companies, service providers |
| Common Search & Comparison | Yes | Yes |
Remote Hospitality involves roles in the hospitality industry, often requiring specific certifications and experience, focusing on guest services and management remotely. Remote Customer Service covers support roles across various industries, emphasizing communication skills and customer satisfaction. While both are remote roles, they differ in industry focus, credentials, and work environment.
More about Remote Hospitality jobs
What are popular job titles related to Remote Hospitality jobs in Rochester, MN? For Remote Hospitality jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Hospitality jobs in Rochester, MN look for? The top searched job categories for Remote Hospitality jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Hospitality jobs? Cities near Rochester, MN with the most Remote Hospitality job openings:
Full-time
Posted 8 days ago
Job description
Looking for a career with stability, flexibility, and long term growth in a rapidly expanding industry?
We are actively hiring motivated individuals for Virtual Enrollment Coordinator positions with a company backed by a Fortune 500 organization.
- Fully Remote
- Training Provided
- Advancement Opportunities
- Flexible Scheduling
Whether you're starting fresh or looking to grow into leadership, we offer both entry level and supervisor opportunities.
Why This Opportunity Stands Out
Our industry continues to grow because people will always need personalized customer support, enrollment assistance, and human connection.
While many industries are being impacted by automation and AI, this role focuses on communication, relationship building, and helping real families make informed decisions, skills that remain valuable and in demand.
- Strong communication and people skills
- Comfortable working independently from home
- Coachable and willing to learn
- Basic computer and internet skills
Customer service, retail, hospitality, sales, or call center experience is a plus, but not required.